Peter Manko Email & Phone Number

Edinburgh, Scotland, United Kingdom

- Lead Role in Standardized Network Systems: I spearheaded the design and implementation of standardised network systems, serving as the technical lead on multiple business-critical and time-sensitive projects. Throughout the process, I ensured adherence to industry best practices and standards. - Migration and Optimization Expertise: I have led or participated in migration, consolidation, and optimisation projects, demonstrating a deep understanding of network architecture from physical to application layers. I have also successfully managed changes in design, whether slight or significant, to meet evolving business requirements.- Diverse Connectivity Solutions: Orchestrated connections through the core network, integrating LAN/WAN/WLAN implementations using various technologies and protocols such as DSL, leased line, SD-WAN, Edge Fabric, Megaport, L2/L3 VPN, MPLS, VPLS, and VRF.- Scripting for Routing and Resiliency: I applied and developed scripts for routing and resiliency protocols, including BGP, OSPF, IP-SLA, HSRP, VRRP, and VRF. I prioritised security and adherence to standard methodologies and best practices. I ensured that contracted high levels of uptime were consistently achieved.- Vendor Collaboration: Collaborated effectively with vendors such as Juniper (Security Appliances/Routers/Switches/etc.), Cisco (ASA/Routers/Switches/Meraki Appliances/Controllers/etc.), F5, Fortinet, and Checkpoint to implement robust network solutions tailored to client needs.- Comprehensive Documentation: I produced comprehensive documentation and network diagrams essential for clients and relevant departments (support, NOC, etc.), ensuring timely delivery before agreed-upon deadlines. I maintained accuracy and clarity in all documentation processes.

-Expert Troubleshooting/Diagnosis: Remotely analysed and diagnosed complex network faults for end-users, providing expert recommendations and implementing corrective measures to ensure optimal network performance. Conducted thorough log and packet analysis to identify root causes. -Multi-Vendor Environment Expertise: I configured and troubleshot routers and switches in multi-vendor environments, including Juniper, Cisco, Checkpoint, Fortigate, and others. I also demonstrated proficiency in log and packet analysis to swiftly resolve issues.-Vendor Collaboration for Optimization: Collaborated closely with vendors to identify and implement the best options for optimising network performance, ensuring alignment with business objectives.-Security/Intrusion Detection: Led by tools such as Alert Logic and WANGuard, promptly detected/responded to intrusion attempts and DDoS attacks, implemented effective measures to address vulnerabilities and enhance network security.-Comprehensive Documentation/Guidelines: Provided detailed network diagrams and procedural guidelines to facilitate efficient problem resolution and support continuity.-Disaster Recovery/Remote Access Security: Recommended options for disaster recovery and enhanced remote access security, including the creation of VPN infrastructure for secure remote connections (L2TP/PPTP, IPSec—route/policy-based, AnyConnect, etc.).-Network Monitoring/Performance Management: I assisted with the implementation and support of network monitoring tools such as Solarwinds Orion, Nagios, and PRTG/MRTG. I monitored network capacity and performance, diagnosing and resolving complex network problems proactively.-VoIP/Multimedia Integration: Configured and troubleshooted VoIP and multimedia distributed systems and platforms, often based on QoS/CoS principles. Integrated data, voice, and video networks for use in multi-site installations, ensuring seamless communication.-DNS/Server Maintenance: Migrated DNS/server infrastruct..

Edinburgh, Scotland, United Kingdom

-Customer Solutions Deployment: I executed the deployment of customer solutions according to plans provided by the Provisioning and project teams, ensuring accuracy and adherence to specifications.-Rack Deployment/Equipment Installation: Oversaw the deployment of racks and related equipment to support customer orders, optimising space utilisation and ensuring efficient equipment placement.-Expert Cabling Support: I provided expert cabling support, both optical and copper, including inspection, crimping, patching, labelling, running, and termination. I ensured meticulous attention to detail to maintain high standards of connectivity and reliability.-Physical Infrastructure Build: Constructed physical infrastructure and LAB environments for clients and internal staff, catering to various testing, development, and operational needs. Demonstrated proficiency in infrastructure design and setup.-Electronics Repair/Modification: Recommended repair or design modifications of electronics components or systems based on environmental factors, service requirements, or system capabilities. Contributed to the enhancement of equipment performance and reliability.-Efficient Call/Ticket Management: Managed all incoming calls, tickets, emails, and faxes to the data centre services function, ensuring prompt and efficient resolution of customer inquiries and issues. Maintained high levels of customer satisfaction through effective communication and problem-solving skills.-Standard Data Centre Technologies: Leveraged standard data centre technologies, including server racks, power distribution units (PDUs), uninterruptible power supplies (UPS), environmental monitoring systems, and fire suppression systems to ensure optimal performance and reliability of data centre operations.-Compliance/Security: Adhered to industry regulations and security protocols, implementing measures to safeguard data centre infrastructure and customer assets against potential threats and vulnerabilities.