Peter Manzelli Email & Phone Number

Natick, Ma, Us

Manage a team of Marketing Support Representatives performing presentations nationally and internationally to hospital executives and clinical department heads of MEDITECH's Laboratory, Microbiology, Blood Bank, Anatomical Pathology/Cytology, Outreach Laboratory, and Radiology solutions. Train, guide, and mentor staff in the implementation of effective sales demonstration strategies and presentation content. Provide continuous performance management and evaluation for staff to improve professional skills and foster career advancement.Areas of expertise include Laboratory Information Systems (General Laboratory, Microbiology, Blood Bank, Anatomical Pathology/Cytology, Outreach Laboratory), marketing strategy, and staff development.

Performed high level EHR patient walkthroughs and clinical Laboratory Information System presentations to hospital executives, Pathologists, and Laboratory department heads nationally and internationally. Represented MEDITECH at national and International trade shows. Guided strategic company messaging through the development of numerous marketing presentation scripts and staff training materials. Provided clinical expertise, and detailed responses to numerous customer RFP's. Built and maintained demonstration database LIS content for marketing EHR databases across multiple technology platforms.Knowledge and understanding of MEDITECH solutions across multiple technology platforms, with proficiency and experience in MEDITECH's General Laboratory, Microbiology, Blood Bank, Anatomical Pathology/Cytology, Outreach Laboratory, Physician Care Management, Patient Care System, and Emergency Department Management solutions.

Provided direct phone and internet customer support to hospital laboratories utilizing MEDITECH's General Laboratory, Microbiology, Blood Bank, Anatomical Pathology/Cytology, and Outreach Laboratory solutions. Coordinated customer education and training seminars for MEDITECH's LIS solutions. Provided in-house and on site software implementation training for existing customers adding MEDITECH's LIS solutions to their EHR. Performed on site operational assessment assessment visits to existing customers to help them leverage and maximize MEDITECH LIS operating effeciency. Trained and mentored new MEDITECH LIS Implementation and Client Services Applications Specialists. Cross-trained MEDITECH staff on new emerging MEDITECH technology platforms.

Performed in-house and on site software training for new customers on MEDITECH's General Laboratory, Microbiology, Blood Bank, Anatomical Pathology/Cytology, and Outreach Laboratory solutions. Provided direct customer phone and internet support throughout the software implementation process. Coordinated all aspects of LIS project management throughout the implementation, including project timeline analysis, workflow analysis, dictionary building, core team training, and EHR integration testing. Provided on site go-live support for MEDITECH customers. Actively worked with on site and in house staff throughout the implementation process to ensure successful software deployment.