Peter Mayhew Email & Phone Number

Stockport

Stockport

Bolton, Greater Manchester, United Kingdom

Responsible for delivering a smooth running infrastructure across all operational functions that achieve 10 KPI’s.Special assignment to join a dream team of experienced managers in Middlebrook to review, identify & deliver improvements to maximise the highest Sales and RPF store in the Lancashire Region. Achievements - • Delivered all 10 KPI’s across Sales, Service, People, Costs & Standards to April 2018• Implemented new operational SLA’s releasing hours to front stage & delivered… Show more Responsible for delivering a smooth running infrastructure across all operational functions that achieve 10 KPI’s.Special assignment to join a dream team of experienced managers in Middlebrook to review, identify & deliver improvements to maximise the highest Sales and RPF store in the Lancashire Region. Achievements - • Delivered all 10 KPI’s across Sales, Service, People, Costs & Standards to April 2018• Implemented new operational SLA’s releasing hours to front stage & delivered availability improvements.• Influenced HO staffing allocation through clear analysis of actual v HO perception. Delivered +100 hrs pw.• Improved Store Environment i.e. First 30 feet, lighting, & resolved all outstanding snagging from Development 17.• Engaged Regional FM to deliver changes highlighted by Customer and staff feedback through 2017. Show less

Altrincham

To lead and develop 7 managers and 130 staff to deliver fantastic customer service whilst driving multi million pound sales beyond plan in clothing, home, foods and hospitality.

Macclesfield, England

Handforth Dean

Commercial Manager at Handforth Dean, 4th largest store in M&S Managing 6 Section Managers and upto 100 staff.

Ipswich, Suffolk

Responsible for delivering Sales of £17m through a team of 5 Managers and 105 staff. Setting Sales, Service, Standards People and Cost targets and motivating and supporting my teams to meet and beat all KPI's related to these areas.Engaging with Internal and External stakeholders to improve the trading environment of the store and the town.Working alongside the Store Manager to set and deliver the full set of KPI's for the store including GM, Food Sales, Money Targets and Health and… Show more Responsible for delivering Sales of £17m through a team of 5 Managers and 105 staff. Setting Sales, Service, Standards People and Cost targets and motivating and supporting my teams to meet and beat all KPI's related to these areas.Engaging with Internal and External stakeholders to improve the trading environment of the store and the town.Working alongside the Store Manager to set and deliver the full set of KPI's for the store including GM, Food Sales, Money Targets and Health and Safety requirements. Show less

Paddington, London

Responsible for all aspects of the design and standard of delivery for Development Stores in Wales and the West Midlands. Engaging the Store Management Teams to understand the company vision, Identifying the scope of works, protect the brand v cost v local demands. Ensuring the Architects and Builders are delivering stores to the company spec and resolving all issues that stretch the spec or prevent the financial viability of the development. Maintaining the teams focus on design and… Show more Responsible for all aspects of the design and standard of delivery for Development Stores in Wales and the West Midlands. Engaging the Store Management Teams to understand the company vision, Identifying the scope of works, protect the brand v cost v local demands. Ensuring the Architects and Builders are delivering stores to the company spec and resolving all issues that stretch the spec or prevent the financial viability of the development. Maintaining the teams focus on design and standards throughout the build and finalising the project through management of the snagging process at the end. Show less

Watford, High Street Kensington, Hemel Hempstead

Operating between the store and the Building contractors ensuring that the Commercial focus of the store is mantained while planning and negotiating areas for development in line with project timelines.Maintaining brand standards on trading areas despite development requirements to change 100% of the store environment.Ensuring Health and Safety Standards are delivered by both parties 100% of the time.

Watford

Watford Store - responsible for 5 Manager & 75 staff. Rebuilt Operations team after losing all Section Managers post company restructure. Achieved whilst maintaining a smooth running infrastructure in Store / Staff services, Facilities, LN Fill and Security.Worked in conjunction with McKinsey Consultants to design and produce a corporate Food Fill & Repro Process using ‘Lean’ retailing techniques. Project managed opening SF Harpenden Nov / Dec 04, quickest ever opening, briefing… Show more Watford Store - responsible for 5 Manager & 75 staff. Rebuilt Operations team after losing all Section Managers post company restructure. Achieved whilst maintaining a smooth running infrastructure in Store / Staff services, Facilities, LN Fill and Security.Worked in conjunction with McKinsey Consultants to design and produce a corporate Food Fill & Repro Process using ‘Lean’ retailing techniques. Project managed opening SF Harpenden Nov / Dec 04, quickest ever opening, briefing to open 6 weeks.Delivered FOM & Store Development Project Manager Feb – Nov 05. Show less

Teeside

Middlesborough Region - Operationally responsible for 5 stores through 5 managers and 110 staff across 5 stores. Delivered Operational Store Management through setting SLA’s & coaching & developing teams in Store Services Administration, Logistics, Staff Services, Facilities & Security. Built & agreed Business plans with RSM & Divisional Executive. Supported Store Managers with practical solutions to people & physical issues to achieve these.Implemented mandatory staffing controls… Show more Middlesborough Region - Operationally responsible for 5 stores through 5 managers and 110 staff across 5 stores. Delivered Operational Store Management through setting SLA’s & coaching & developing teams in Store Services Administration, Logistics, Staff Services, Facilities & Security. Built & agreed Business plans with RSM & Divisional Executive. Supported Store Managers with practical solutions to people & physical issues to achieve these.Implemented mandatory staffing controls addressing regions issues.Operational management of Accounting Centre providing regional business info & financial integrity. Show less

South Essex

Responsible for delivering all aspects of Health & Safety & Contractor performance in 5 store through remotely managed teams.

Kings Lynn

Responsible for motivating, developing and controlling - 3 Managers and 105 staff to deliver Sales (£11 million) & all cost control.Exceeded sales target by 12% year on year driven by implementing Order shop +47% on customer orders.Delivered ‘Clear view’ staff behavioural framework.Developed Standalone Sandwich Shop +17% To Go Sales.

Bsc (Hons) Law With Business, 2:1

Activities and Societies: Studied all core legal areas inc Contract, Criminal, Land, Equities, Tort, Employment, Environment and Legal.

Nvq Level 3 & 4, Accounting And Finance, Passed

Activities and Societies: Completed the Association of Accounting Technicians Course over two years passing exams in Accounting Financial.