Peter Mccormack Email & Phone Number

Mclean, Va, Us

Engineering Manager within the Customer Resiliency team focusing on debt recoveries. Leading 3 teams of software developers driving Dynamic Decisioning (D2) as well as IDR (Internal Digital Recoveries) initiatives.Led team to deliver major D2 milestone Cash vs. Legal test and monthly exits to legal. First of its kind launch for our org leveraging tech convergence platforms (PD and Tessera) built for dynamic workflow and batch decisioning. Multiple teams in our org onboarded to the same platforms following our launch, reusing the team's integration pattern. Monthly legal resulted in $30MM OPEX saving and 65k reduction of customers facing new legal suits. Led teams to deliver secondary offers, payment return + payment reminder emails. These combined reduced our 40% recoveries payment return rate and laid the foundation for the bank to exit FSA (external debt recovery platform).Hired 8 associates and 4 contractors, meeting regularly with supplier to discuss contractor performance as well as partaking in regular mid year and end of year performance review cycles for associates.Introduced process improvements , e.g establishing on-call rotation where none previously existed & design review process. Led release planning review sessions with team when close to launch and led the call when team faced high sev incidents.Led new 'resiliency rendezvous' and 'CR Learns' initiatives, giving associates a fun way to connect with others in the org and increase sense of belonging and inclusion.

Seattle, Wa, Us

Manager of AMVX (Alexa Music Voice eXperience) team within Alexa Entertainment.• Successfully led and delivered multiple workstreams. E.g. Negative Value Action reduction, Music Discovery, Rest of World launches, Music Alarm enhancements. Met Friction/Precision reduction goal for customer of < 3.5% friction and >80% Precision.• Delivered upgrades to throttling framework, HTTP client, OAUTH2 Framework. Ran Q4 readiness for 3 Tier 1 services that ensured 0 high sev tickets during multiple Q4 peaks.• Managed team of 8-12 SDEs (both senior and junior). Promoted 5 SDEI's to SDEII

Seattle, Wa, Us

As SDE, led the design and implementation for a new Alexa Skill framework for live radio – RSK (Radio Skill Kit) in Alexa Radio team, onboarding major radio partners across the US, GB and DE onto RSK.Result was increase of ~8 million daily dialogs for Alexa Music along with increase of ~50k MAU.

New York, New York, Us

Vice President: Cross Product Margins (CPM) teamGlobal Margin Technology, North AmericaAs engineering manager for the MCS CPM application, I was responsible for requirements analysis, design, development, and support of CPM. I managed both offshore and onshore developers (5 of which were in China and 2 were local) and BA's to ensure the success of the platform, and met weekly with business stakeholders to align requirements with their expectations.Contribution: • Led the design and development of key changes which dramatically improved application performance, for instance reduced UPL (latency) of main dashboard page by ~10 seconds• Designed and implemented migration of Physical to Virtual for CPM. Moved application to stateless design, removed sticky sessions, added DB connection pooling and caching to improve performance, moved app servers to HA architecture to introduce redundancy.• Worked with BA to co-author and present requirements and tech proposals on margin calculation systems to stakeholders, such as trade desk analysts and department IT Director.• Chaired meetings with business users to document current functionality, pain points and future changes. Developed Visio diagrams to document application architecture.• Co-ordinated fixes and coached developers when mistakes had been made causing production outages, worked with QA teams to introduce automated testing for CI/CD.• Sourced and Interviewed candidates for tech positions and hired 5 team members.

Melbourne, Victoria, Au

Consumer Wealth and Technology, FLIC• Lead Java developer within the service engine (aka. microservices) team which successfully delivered RESTful API Java solutions for major projects: 1) Branch banking application uplift 2) Document archiving migration to cloud storage 3) Created Java based microservices to serve as backend for multi-million dollar equipment loans project.)• Presented business sponsors with architectural, design and build effort estimations for equipment, document archive projects.• Developed service engine template from scratch, which was used by multiple sister teams starting their projects, reducing development effort for spinning up new services by 5-10 hours.• Developed a fully functional build template system, unit and integrating testing functionality within Jenkins CI and docker containers for our development team.Tools/Technologies used:* Back-end Development (RESTful application design, Java, Spring Boot, Maven, Gradle, JUnit, Mockito, Hibernate, Jackson, Kerberos, Splunk, OracleDB , MySQL, DynamoDB)* Front end development(AngularJS, Typescript, Webstorm, Node.js)* Integration technologies (SOAP, JSON, JMS, HTTP Streaming, RESTful APIs)* Devops (Jenkins CI, Github integration, Jenkins pipeline, Docker, Groovy/Shell, AWS administration, Weblogic, MQ, WebSphere) * Agile/Scrum (Epics/User Story requirements and planning, story walls, sprints development, JIRA issue tracking).* UNIX (Solaris, HP-UX, AIX), Linux, z/OS and Windows.

Armonk, New York, Ny, Us

WebSphere Middleware SME, MQ/Datapower Team LeadClients: NAB

Armonk, New York, Ny, Us

WebSphere Middleware SupportClients: Telstra, Myer, Qantas, Westpac

Armonk, New York, Ny, Us

Java Development, Environment Build/Support TeamClients: Qld government, Telstra, CFA, Dept. of Immigration and Citizenship