Head Of Operations
London, Gb
• Responsible for the management of the operations functions, a member of the management team and operating group• Responsible for business planning and strategy, developing business objectives across Heartwood operations • Establishing and monitoring operational standards, budgetary controls, systems and procedures across operations• Maintain operational risk controls (inc. due diligence) and procedures across custody, settlement, fund management administration, corporate actions, dividends, cash management, ISA management and data control• Overall supervision and sign off of internal reconciliation procedures• Manage larger relationships with custodians, banks and outsourced service providers inc. contract negotiation and monitoring of service levels• Manage project development and change management prioritising IT development requirement with business areas• In role as CF10a (CASS Oversight) oversee internal CASS processes and procedures, produce internal CASS MI (inc. Board report and any ad-hoc breach reports), submit the monthly CMAR report and liaise with Risk and Compliance team in order to keep up to date with, and appropriately implement, any changes to CASS requirements• FATCA and ISA responsible officer registered with the IRS and HMRC with reporting accountability