I lead business transformation projects, defining and delivering new technical and operational processes, improving project and service delivery methods and managing large mixed teams of client, 3rd party and in-house staff to successfully implement high value, high profile projects and services in the public and private sector.My approach is to get alongside people to form a genuine partnership, thereby enabling them and their organisations to achieve their respective goals; often through technology and process change, but always through bringing experience, common-sense, pragmatism and focus to the solution. I operate as an ally, someone who delivers on their promises on time and on budget to a high level of client satisfaction but who also encourages reflection and learning as there is, often as not, a better way of doing things...Expertise: Programme management and consultancy for technology and business change implementationBusiness and operational process analysis; software engineering, development and testingCyber Defence & Security - IT security product, policy and service implementationsFinancial Services - Banking, Mortgages, Insurance, LendingParking Services - technologies, enforcement and operational service deliveryOn-line publishing, CMS, web technologies, channel shiftBPO, CMO and off-shore service delivery
Listed skills include Program Management, Management, Financial Services, Cms, and 11 others.