>Manage and control the sales unit teams to achieve agreed financial targets>Lead a team of managers, setting an example of leadership and performance management>Maximise business potential through the sale of foreign exchange and products to consumers and wholesale business partners>Manage an effective airport landlord relationship/partnership adopting good negotiating and influencing skills >Actively champion excellent customer service>Identify and maximise all new and existing business opportunities>Monitor and act on all financial key performance indicators, >Control of P&L and Budget planning>Protect the business by managing risk >Deliver leadership upholding company values and being inspirational>Manage effective Works Council relationships

• Location P & L/Budget responsibilities.• Drive sales and improve KPI scores.• First global location to exceed 1000 cash passport sales in a calendar month.• Recruit and train new employees. • Ensure Audit and security standards are met.• Trained Fire safety officer. • Weekly sales and operation meetings with BAA.• Succession Planning.

Transformed a loss making location to exceeding EBITDA every year.Embedded a strong Team culture which improved individual skill levels and overall performance.Selected to trial CMS ordering system that is now in place in all global Travelex locations.Accredited AML trainer for all Business partners in the Scottish region.