Peter Michael Email & Phone Number

Operated computer and telephone queries, as well as specialising in mobile phone plans and undertaking thorough mobile phone training. Developed exceptional customer service and communication skills through negotiating prices with customers. Also experienced in working in a team environment and worked cooperatively to reach sale targets, as well as assisting customers with queries around the store.

Christmas Casual PositionAssisted customers with queries over the phone and in store. Also delivered customer items and ensured relevant safe workplace expectations were conducted, as well as assisting with stock take and arranging incoming stock into the store. Further, ensured appointments with delivery drivers were conducted in line with company guidelines. Enhanced technical skills; using POS system and microsoft excel.

Assisted and styled customers -- by providing them relevant opinionated comments whilst maintaining professionalism. Operated telephone queries and processed payments in line with company procedures. Also opened and closed stores ensuring all company guidelines are fulfilled, as well as working thoroughly to ensure KPI targets are met.

Negotiated prices with customers to ensure exceptional customer service experience. Undertook training and grasped knowledge in technological products sold, as well as processing payments and enhanced additional knowledge on company's computer system. Also opened and closed the store following company procedures.

- Communicated with clients and scheduled appointments - Ensured clients' records were maintained accurately - Welcomed clients and assisted them with any queries and prepared their paperwork regarding necessary meetings- Became knowledgable with company's computer systems; enhanced computer skills.

Bachelor Of Commerce / Bachelor Of Laws, Finance And Law

Completion Of Vce