Peter Moreno Email & Phone Number

Pacific Northwest

Territory Sale Manager for ITW FEG representing Hobart, Baxter and Traulsen.

Greater Seattle Area

Redmond, Wa

Kirkland, Wa

Assistant to the Loan Officer. Responsibly for all marketing material and facilitation of networking events with realtors and clients. • Scheduling of meetings with clients, realtors and business partners • Management of Loan Officer’s complex calendar and schedule• Set up of new and existing client files• Answering incoming calls and directed accordingly• Responsible for weekly status reports to realtors, escrow officers and Loan Officer• Generated first contact with potential leads to secure future meetings

Redmond, Wa

Assisted with the management of Seattle A/R, reducing receivables from 22.4% to an all-time low of .4%. Ensured timely distribution of customer invoices. Assisted technicians with credit card payments by phone. Coded vendor invoices weekly and submitted to the corporate office for payment. • Daily reconciliation of cash & credit card receipts• Ordering and inventory of office supplies• Assist customers in completion of credit applications• Accurate and timely completion of W9s and Tax Reseller Permits• Troubleshooting billing issues and correcting of account errors

Bellevue, Wa

In charge of outbound and inbound calls, negotiating payment for past due amounts. Shortly after becoming Senior Financial Services Representative, moved into the Activations Department. In this role, was in charge of taking inbound calls from direct and indirect agents for cell phone activations. By maintaining high metrics, promoted to Senior Credit Order and Operations Support Representative, allowing me to be a Department Team Leader.• Reviewed upgrade eligibility, assigned security deposits and performed risk assessments as needed• Resolved customer billing issues to overall satisfaction• Maintained strong performance in high stress, high volume environment• Trained teams on new company policies and procedures• Maintained leading metrics • Consistently displayed strong negotiating and analytical skills• Assisted team with computer and system issues

Earned the title of V.I.P Caterer, which is only given to those who have earned the distinction of working events involving Microsoft's top executivesAssisted in the preparation of foods for all catered eventsAssembled and delivered food and supplies to both on-campus and off-campus catering functionsSet up equipment, furnishings, food service ware and décor for all catered eventsStored and secured all catering equipment, linen, dish and glasswareEnsured accurate and timely delivery for all assigned catering events and ordersEntrusted with Company vehicle to drive and deliver to event locationsResponsible for training all new employees

Made it a priority to become familiar with regular customers and how to meet their needsInteracted with customers directly and quickly, in a manner which promoted the highest level of customer service Trained new servers on how to create an excellent dining experienceLearned various computer systems, as well as trained new employees on the systemsDelivered best-in-class customer servicePerformed miscellaneous side work as needed

General Studies

General Studies

Activities and Societies: Golf & Football