Successfully renegotiated leases, debt terms, and property handbacks with head landlords and stakeholders, securing immediate and long-term organisational viability.Designed and embedded a comprehensive governance framework, including policies, procedures, and board structures.Established and operationalised a robust risk management framework to enhance compliance and strategic decision-making.Spearheaded initiatives to exit unsustainable revenue streams, ensuring compliance with rent standards and delivering unqualified audits alongside a comprehensive internal audit program.Cultivated strong partnerships with landlords, care providers, local authorities, and consultants improving collections of outstanding debtors and navigating complex challenges.Transitioned THA into a charitable community benefit society, aligning its mission with legal and operational efficiencies.Strengthened cash flow through increased collections from local authorities and care providers, safeguarding tenants' homes.Led board appraisals, recruitment, and succession planning to address governance deficiencies and meet regulatory expectations.