Peter Munene Email & Phone Number

Nairobi

 Perform computer maintenance, diagnosis, repair and upgrade. Monitor servers including databases, ATM links, and Active Directory, mobile money. Manage WAN and LAN networks, VMware, storage, windows, backup, firewall, network security, iOS devices. Administer Microsoft Dynamics Navision system. Administer Microsoft Office365 suite. Procure IT equipment and asset management. Provide user support and training for Microsoft Dynamics Navision. Manage social media platforms and create engaging content. Call center setup, implementation and management. Execute digital marketing campaigns. Provide support for PBX, IP/SIP telephony (VOIP).

Nairobi County, Kenya

 Providing technical support on hardware, software and networking Resolving customer issues through phone, email, chat, or ticketing systems. Software and application support and troubleshooting Providing training and guidance to customers and users Call center setup, implementation and management. Social media & digital content creation and management. Digitization of Kenyatta National Hospital records department

Bachelor'S Degree, Information Technology

Certification, Ccna Certification