l lead strategic IT transformation programs for short and long-term strategy development to lay the foundation for organizational change. I provide strategic leadership by demonstrating foresight, conceptual capability and innovation.

After more than twenty years in the engineering and IT industry in the US and Kenya, I remain undaunted by institutionalized bureaucracy, regional economic downturns and challenges to service performance. Passionate about improving the customer experience, I strategically convert IT into tangible benefits for the end-user. Which in turn results in reduced costs and increased benefits for the business. My signature leadership style is not just deployment of cutting edge IT solutions, but with… Show more After more than twenty years in the engineering and IT industry in the US and Kenya, I remain undaunted by institutionalized bureaucracy, regional economic downturns and challenges to service performance. Passionate about improving the customer experience, I strategically convert IT into tangible benefits for the end-user. Which in turn results in reduced costs and increased benefits for the business. My signature leadership style is not just deployment of cutting edge IT solutions, but with the emphasis on prioritisation of the human aspect of digital transformation.JKIA C.U.T.E Program 2012o Formulated and delivered the framework to change the Jomo Kenyatta check-in systems platform from being deployed and managed by the airport authority to one where the airlines take control and implement the systems. This was achieved through active lobbying to the airport authority leadership and Managing Director as well as all the airline carriers’ leadership in the country. This framework is governed by the IATA CUTE CLUB principles. o I designed the solution and engaged world class implementers in the field that would be needed to deliver and deploy the solution.o I was the overall project manager that delivered the USD 8 million solution to Jomo Kenyatta that eventually delivered tremendous efficiency of the entire check-in process for all terminals at JKIA. This was achieved through the deployment of the latest airport check-in technology and state of the art Self Service Check-in kiosks deployed across all terminals.o The project was delivered on time and within budget with a smooth transition for all airlines Show less

Provide strategic direction on innovative information technologies to benefit the organization Overall in-charge of the IT operations team, accountable for the efficient and effective delivery of IT systems, infrastructure and Services to the Kenya Airways users and customers. Responsible for leading and driving the optimization of the ICT infrastructure utilization, availability and security in order to drive efficiency and operational excellence.

Led the implementation projects of new technologies that reduced operating costs for the company, especially in the manufacturing sector including high speed remote access, server consolidation and implemented efficient use of the ERP system to drive up productivity and to streamline the supply chain of the manufacturing processes.Ensured efficient network use by overseeing the performance and the development of the network infrastructure to continually add more systems to the network as… Show more Led the implementation projects of new technologies that reduced operating costs for the company, especially in the manufacturing sector including high speed remote access, server consolidation and implemented efficient use of the ERP system to drive up productivity and to streamline the supply chain of the manufacturing processes.Ensured efficient network use by overseeing the performance and the development of the network infrastructure to continually add more systems to the network as expansion met with growth of the company and maintained the quality of both local and wide-area networksProvided key insights in setting the technical direction of the organization as well as being responsible for all technology purchasing decisions.Oversaw the implementation of connectivity for partner companies through B2B connections and provided secure connections enabling improved e-commerce business communications with vendors.Implemented real time data collection in the manufacturing department to provide real time labor and inventory distribution within the plant utilizing barcodes.Coordinated and managed all IT contractors and vendors Coordinated and managed all company-wide software rollouts and upgrades and ensured legitimate software licensing practices were followedManaged the entire IT fiscal budget. Show less

Administered a Citrix Meta frame server farm, and the publishing and the deployment of applications for users within the LAN and WAN. Planned and managed the migration of the entire network domain from a Windows NT 4.0 Network into a full Windows 2000 Active DirectoryUtilized the Citrix thin client to deploy manufacturing ERP and data collection software to the manufacturing floor in a strategic move towards lean manufacturing practices. Administered and maintained all network… Show more Administered a Citrix Meta frame server farm, and the publishing and the deployment of applications for users within the LAN and WAN. Planned and managed the migration of the entire network domain from a Windows NT 4.0 Network into a full Windows 2000 Active DirectoryUtilized the Citrix thin client to deploy manufacturing ERP and data collection software to the manufacturing floor in a strategic move towards lean manufacturing practices. Administered and maintained all network servers and workstations, including performance monitoring and server hardware maintenance, which ensured top performance of systems.Managed the help desk staff of three for efficient response and communication.Provided oversight on server software patch management, backup administration and managing the network to ensure comprehensive security on company data. Tracked the daily backup of data and ensured disaster recovery protocols were followed. Utilized firewall administration to protect the network from intrusion.Oversaw the maintenance of all core networking infrastructure including; LAN Cisco switches, Internet connectivity and VPN WAN connections as well as all remote access systems within the organization including the management of the VPN solution through the firewall. Coordinated the administration of the Microsoft Exchange 5.5 Server and all users’ mailboxes and configured and supported web access email for remote users. Show less