Inspirationally motivated transitioning from OSHA Safety industries to security & information technology industry with 1+ years’ experience seeking an entry level as an IT Help Desk support Technician possessing a wide range of experience in various industry as a safety Professional leading teams and overseeing operations in order to achieve customer care related objectives in OSHA safety management and operations. Targeted Career with proven record of implementation and delivering progressive in customer relation satisfaction and education training programs, processes, Certifications and systems support.Areas of expertise include: • Installing new technologies and teaching end users how to operate them• Backing and restoring data files, diagnosing & solving computer problems.• Assist in customer service, inbound & outbound calls from customer.• Receiving & assisting Sales Representative on policing and product errors. • Assisting in maintaining operating systems & configuring software as directed by the head department• Customers Satisfaction, Reaching management Goals • In general providing remote technical support via internet or phone