Peter Nilsson

Peter Nilsson Email and Phone Number

Senior Partner and Wingmanager @ SAM International
Lund, SE
Peter Nilsson's Location
Lund, Skåne County, Sweden, Sweden
Peter Nilsson's Contact Details

Peter Nilsson personal email

About Peter Nilsson

I’m currently searching for a new career opportunity where my skills to build strong relations with people, make strategic decisions and run effective operations in combination with my passion for sales, customer satisfaction and operational excellence will contribute to the success of my future employer! Key compentence areas:- Sales support & service operations incl. sourcing and vendor management- Sustainability & environmental management- Supply chain & reverse logistics- Business transformations & change management- Quality management & process optimizationHave gained valuable experience and knowledge by living abroad for several years where I with great passion and joy have been leading teams with individuals from mixed countries and cultures.Thriving in an international environment where I can turn problems into opportunities and strategy into action.

Peter Nilsson's Current Company Details
SAM International

Sam International

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Senior Partner and Wingmanager
Lund, SE
Website:
sam-int.com
Employees:
250
Peter Nilsson Work Experience Details
  • Sam International
    Senior Partner And Wingmanager
    Sam International
    Lund, Se
  • Sony Mobile Communications
    Head Of Customer Services, Middle East & Africa
    Sony Mobile Communications May 2016 - Oct 2021
    Dubai, Uae, 2016-2018 And In Lund, Sweden, 2018-2021
    Heading up the Customer Services team for MEA with full P&L responsibility with key focus on:• Operational & Financial Performance• Strategic Planning & Execution• Supply Chain & Reverse Logistics Operations• Environmental Management, Sustainability & Recycling• Selling Service Solutions
  • Sony Mobile Communications
    Head Of Global Repair Operations
    Sony Mobile Communications Aug 2012 - May 2016
    Düsseldorf, Germany 2012-2014 & Lund, Sweden 2014-2016
    • Heading up a global team of 10 experts in Repair Operations, Reverse Logistics, Environmental-, Recycling- and Audit management• Responsible for financial and operational KPI’s related to after sales operations• Global Lead for Service Delivery Management • Managing contracts with outsourced service-, repair management- and recycling partners
  • Sony Ericsson Mobile Communications International Ab
    Business Control Manager
    Sony Ericsson Mobile Communications International Ab Jul 2007 - Jul 2012
    Dubai, United Arab Emirates
    • Analysis of financial & operational performance, identification of gaps & areas of improvement and implementation of actions leading to performance enhancement• Financial and operational reporting to head office
  • Sony Ericsson Mobile Communications International Ab
    Service Account Manager
    Sony Ericsson Mobile Communications International Ab Jul 2005 - Jul 2007
    Dubai, United Arab Emirates
    • Service Account Manager for business partners in MEA including global operator accounts• Contract negotiations and contract management with new and existing business partners
  • Ericsson
    Technical Support Manager
    Ericsson Dec 1998 - Jun 2005
    Dubai, United Arab Emirates
    • Technical support and Product Quality management towards operators and customers• Training, certification and audits of service centers and logistic hub
  • Ericsson
    Regional Technical Product Support Manager
    Ericsson Jan 1997 - Dec 1998
    Lund, Sweden
    • Technical support and Product Quality management towards operators and customers in EMEA.• Training, certification and audits of service centers and customer helpdesks
  • Datalogic
    Service Engineer
    Datalogic Sep 1993 - Jan 1997
    Malmo, Sweden
    • Installation of barcode reading equipment onsite at major clients such as Volvo and Electrolux• Support and repair of barcode readers including laser trimming and optical adjustments

Peter Nilsson Skills

Leadership Service Delivery Management Quality Management Solution Selling Team Building Consulting Contract Management Remote Management Business Process Outsourcing Account Management Customer Satisfaction Business Development Business Analysis Supply Chain Management Negotiation Vendor Management Customer Service Management Team Management Customer Relationship Management Strategic Planning Business Planning Sustainability Budgeting Operations Management Contact Centers Global Customer Service Reverse Logistics And Operations Sales And Marketing Environment Management Cross Functional Team Leadership Business Transformation Programmes Change Management Customer Service Customer Journey Mapping Decision Making Business Process Improvement Operational Excellence Business Strategy Management Project Management Analytical Skills Lean Six Sigma Outsourcing Recycling Business Control Service Delivery Strategy Execution Performance Optimization Reverse Logistics Logistics Management

Peter Nilsson Education Details

Frequently Asked Questions about Peter Nilsson

What company does Peter Nilsson work for?

Peter Nilsson works for Sam International

What is Peter Nilsson's role at the current company?

Peter Nilsson's current role is Senior Partner and Wingmanager.

What is Peter Nilsson's email address?

Peter Nilsson's email address is pe****@****ail.com

What schools did Peter Nilsson attend?

Peter Nilsson attended University Of Leicester, Lund University, Lund University, Polhemskolan.

What skills is Peter Nilsson known for?

Peter Nilsson has skills like Leadership, Service Delivery Management, Quality Management, Solution Selling, Team Building, Consulting, Contract Management, Remote Management, Business Process Outsourcing, Account Management, Customer Satisfaction, Business Development.

Who are Peter Nilsson's colleagues?

Peter Nilsson's colleagues are Nguyễn Dân, Christiane Espich, Tanja Thomsen Vaaben, Feeroza Hooda, Eduardo Novais Aguiar, Kennyway Johnny, Mette-Marie Henriksen.

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