As the group team leader for the franchise of Yokora Sports shops, my responsibilities includes;•Establishment, maintenance and management of relationships with institutions and other customers.•Formulating policies and procedures governing the franchise model in East Africa.•Finance control of the company.•Developing strategic plans.•Building and maintaining an effective team.•Brands growth and development in the area we operate.

As a debt recovery officer, I was charged with responsibility of ensuring a high quality asset portfolio retention by ensuring no slippage of loans into classification. This offered a competitive training in debt management whence ensuring customer service is maintained a high notch. I gathered skills in credit reports analysis, credit risk evaluation as well as application of Pareto principle in debt collection.

As a part time accountant, my duties included book keeping, preparations of books of accounts, preparations of audit files and filing of tax returns. I gained thorough training on basic accounting skills and ethics in accounting as well as accounting software such as Quickbooks.

Awarded Equity bank paid internship on competitive basis where I served as a teller for eighteen months before joining university and during vacations.Responsibilities included; Receiving and dispensing cash, carrying out mobile money transactions, money transfers, Foreign exchange transactions, giving weekly feed back on customer service feedback and marketing.I was ranked the top teller with an average of 300 transactions, which surpassed the target of 250.