As a seasoned operations leader with nearly a decade of experience at Geeks on Wheels, I've had the privilege of playing a pivotal role in the company's growth and success across New Zealand. My journey has been defined by a commitment to operational excellence, team development, and strategic innovation.Currently, as the General Manager - Operations, I lead a dynamic team of Geek Growth and Development Managers, overseeing the technical division from Auckland to Invercargill. My role involves close collaboration with our call center, help desk, and outbound teams, all while working alongside our CEO to drive the company’s vision forward. Together, we are making Geeks on Wheels bigger, better, and an amazing place to work.Previously, as the National Operations Manager, I spearheaded operations across multiple regions, ensuring consistency in performance and service quality. My ability to manage large teams and complex processes allowed me to streamline operations and significantly enhance productivity.In earlier roles, such as the Geek Growth and Performance Manager (Southern Region) and Operational Performance Manager in Wellington, I focused on optimizing regional performance, improving service delivery, and mentoring emerging leaders within the company.My career has been characterized by a strong determination to exceed expectations, foster innovation, and lead by example. I’m passionate about building high-performing teams, enhancing customer satisfaction, and continually evolving in the fast-paced tech industry.
Listed skills include Management, Customer Service, Microsoft Office, Leadership, and 19 others.