Software Support Specialist
CurrentInstallation, configuration, and troubleshooting of white-labelled Asterisk/FreePBX telephony systems and their CentOS virtual machines. Troubleshooting and modifying Asterisk dialplans. Support of proprietary hospitality software that interfaces with the PBX, hotel PMS, and other systems like Cisco Call Manager. I rewrote three important pieces of code: an AGI script, a small Perl daemon that updates mailbox settings based on messages passed to activemq, and a caching weather proxy in Python. I've scripted the installation of failover pairs and written Perl scripts and chef recipes to do my more onerous work for me.