Managing product development/enhancements in fixed services, managed services and Internet of Things(IoT)

Handles product development in Cloud&Hosting, Managed Service and Collaboration

Handles Product Development within Enterprise Business Unit for Managed Services and Cloud portfolio

Customer Ssupport, solution development, vendor and carrier relations, infrastructure planning & developent and Strategic Group and Regional Initiatives /projects.

Strategic projects covering infrastructure, Group and regional initiatives and strategic partnerships

Managing implementation and support of customer solutions. Strategic customer service improvement initiatives and business investments

Managing implementation and support of customer solutions.Strategic service improvement initiative projects

Handling the Companies business in the Coast Region. It spanned sales, implemenation and defending the company's business

In charge of the Western Kenya Region. This involved all administrative and technical issues in the region; Building and managing the POPs.Customer solution design, implementations and support of the same.Basic portfolio up-selling

Supporting Corporate Clients in the regionDesigning solutions, drafting proposal and installation of corporate solutionMaintaining the POPs in the region: This involves configuration of routers, terminal data units leased lines and telephone lines.Administering and supporting Windows NT /2000 server for the office LAN.Monitoring both the production and consumption networks

Supporting DialUp and Corporate Clients in the regionDesigning solutions, drafting proposal and installation of corporate solutionMaintaining the POPs in the region: This involves configuration of routers, terminal data units leased lines and telephone lines.Administering and supporting Windows NT /2000 server for the office LAN.Monitoring both the production and distribution networks

Installing, Training and demonstrating to the customer the use of the online dialup services.Solving configuration issues commonly encountered with modems, telephone systems and other hardware related to online services.Solving all basic software and hardware problems

Assembling computer systems, installation and configuration of both software (system & application) and hardware (modems, video and network cards)Installation and maintenance of both hardware and software for the local area network, configuration modems, network cards.General repair and maintenance of both the computer and its peripheral.Designing specification of both hardware and software client requirements

Involved in the creation an electro-technical industry directory for the magazine. This involved marketing the magazine, seeking for subscriptions and advertisements.Handled research work for the write-ups, Sourcing articles from technical personnel and carrying out interviews for the magazine articles.