Ict Sr. System Specialist
CurrentInstall, configure and provide operation of HW/SW components of ICT solutions and services, including pilot operation. Provide training for internal and external customers for ICT solutions and services. Maintain security components of ICT solutions and services. Communicate with technical support of vendors, customers and participate on acceptance tests, troubleshooting and escalation. Participate on development of ICT solutions and services, including managed services. Troubleshoot top level issues, including supported departments. Provide support and consultations for ICT solutions and services for business customers.