Client Support Specialist
Melville Ny
Serving as the main connection between customers and their account. Providing technical support for products ranging from cable boxes to modems in a clear and concise way. Streamlined handling when scheduling technician visits regarding installations or repairs. Assisted with billing inquires related to the subscription and detailing charges precisely, all while maintaining a strong customer relationship by helping in a friendly and affable manner resulting in two Q.O.S.D awards for exceptional… Show more Serving as the main connection between customers and their account. Providing technical support for products ranging from cable boxes to modems in a clear and concise way. Streamlined handling when scheduling technician visits regarding installations or repairs. Assisted with billing inquires related to the subscription and detailing charges precisely, all while maintaining a strong customer relationship by helping in a friendly and affable manner resulting in two Q.O.S.D awards for exceptional customer service. Show less