 Directed daily commercial operations to enhance efficiency, overseeing customer agreement drafting, audits, budget management, and inventory control. Managed accounts payable and receivable, fostering strong customer and vendor relationships through precise financial records and timely payments. Acted as the primary customer contact, swiftly addressing inquiries and issues, leading to increased customer satisfaction and loyalty. Spearheaded initiatives for meticulous inventory control and effective management of customer and vendor accounts. Strengthened customer relationships through accurate billing and invoicing. Collaborated with cross-functional teams to swiftly resolve customer queries, consistently achieving high customer satisfaction levels

 Proactively managed inventory control and optimization, overseeing customer and vendor accounts while implementing safety stock measures. Aligned budget management with operational goals, ensuring cost efficiency. Acted as the primary customer liaison, enhancing satisfaction and loyalty. Collaborated across teams to resolve queries, provide sales data, and optimize financial processes. Coordinated with customer service, logistics, and suppliers to maintain efficient supply chain relationships and financial accuracy. Proficiently managed import processes, controlling costs for cost-effective sourcing and procurement. Coordinated with liaison offices to secure licenses for the handling and distribution of bulk bitumen, packed bitumen & emulsion for multiple projects, ensuring compliance with departmental regulations. Assisted in the planning and execution of bitumen-related activities across multiple infrastructure projects in South India, aligning with project timelines and budget constraints. Worked closely with project managers, engineers, and site supervisors to coordinate the handling and application of bitumen, ensuring seamless integration with overall project workflows. Maintained detailed records of bitumen handling, including inventory levels, transportation logs, and quality control reports, providing regular updates to senior management.

 Oversaw full warehouse operations, covering receipt, order management, picking, inventory control, and order fulfillment. Implemented efficiency-focused policies and procedures for receiving, warehousing, and distribution. Prioritized equipment and staff safety through vigilant security supervision. Maintained precise warehouse records, including fleet vehicle tracking. Enhanced inventory management by reducing saleable stock and eliminating stock-outs for high-demand items. Managed inventory in the Southern Region, focusing on accuracy in stock location, availability, replenishment, and auditing. Conducted regular stock verification and reconciliation, ensuring precise material stock management. Proficiently managed seasonal product adjustments based on Sales Vs. Stock, Stock Analysis, and Stock Balancing.

 Managed comprehensive warehouse operations, from receipt to order fulfillment, implementing efficiency-focused policies. Ensured the safety of staff and equipment through the supervision of security protocols. Maintained precise documentation and records, including fleet vehicle status and location. Improved inventory control by introducing safety stock levels, preventing stock-outs for high-demand items. Oversaw inventory aspects, such as stock location, replenishment, and auditing for the Southern Region. Conducted regular stock verification and reconciliation to maintain accurate material stock. Prepared pre-sale and post-sale documents, along with monthly dispatch schedules. Reviewed and processed freight and transport bills, ensuring timely payments.