I am proud to say for the past 30+ years, I have delivered strategic business leadership – handling complex operational processes and customer requirements while managing and grooming competent teams. Innovation, building businesses from scratch, turning around underperforming businesses and delivery of ongoing process improvement are some of the highly valued skills that I possess. Offering a unique mix of people, leadership, customer service and managerial skills, as well as deep knowledge of operations and relationship dynamics particularly within the hospitality industry, I bring real transformational leadership and a collaborative mindset to the table.My strengths • Ability to build high performing teams as engines of innovation.• A strong record of achievement in leading successful process transformation, building strong teams and tackling complex service and operational issues. • Driving sales, revenue growth and operational excellence. My knowledge & experience:• Experience developing high performing business and keeping ahead of competition. Set up successful taxi businesses. • Achieved cost savings and operational efficiency through introduction of novel systems. • Customer-centric approach.My specialities: • Strategic team leadership• Team building and empowerment• Process improvement• Operational Excellence• Customer Relationship Excellence • Business Intelligence • Revenue growth Problem solving I enjoy building new professional relationships and learning new perspectives. To find out more please connect with me and send me an InMail.