Providing 24 hour support to all our customers, overseas staff, suppliers, internal departments and Virgin Group Companies. Roles within this team come with a high level of responsibility as providing immediate solutions to a varied and ever changing amount of customer queries, whilst consistently providing an outstanding customer experience.

Duties Include:• Assisting Pre Departure Passengers with any issues they may have• Limiting loss to the company via compensation by trying to think outside the box – Quick thinking• Dealing with Escalated Calls • Training New Starters/current staff• Up skilling current staff• Acting up when Supervisors are off site• Assisting other departments• Looking after the in-house compensation Vouchers• Up selling current passengers• Offer feedback to improve the… Show more Duties Include:• Assisting Pre Departure Passengers with any issues they may have• Limiting loss to the company via compensation by trying to think outside the box – Quick thinking• Dealing with Escalated Calls • Training New Starters/current staff• Up skilling current staff• Acting up when Supervisors are off site• Assisting other departments• Looking after the in-house compensation Vouchers• Up selling current passengers• Offer feedback to improve the way we work• Keeping calm and dealing with passengers professionally • Admin Tasks.• Trusted to assist with the MD’s inbox. • Irav inbox Show less

Duties Include:• Booking direct passengers and passengers via travel agents• Looking after the daily needs of the team and also having to do things like call monitoring.• Look after the team in supervisor’s absence – Motivate, Stats, Investigations.• Optimise profit via up selling• Up skilling new starters • Using my initiative to improve the day to day running of the team.• Hitting Monthly targets• Using intuitive to work out best prices to get the bookings in… Show more Duties Include:• Booking direct passengers and passengers via travel agents• Looking after the daily needs of the team and also having to do things like call monitoring.• Look after the team in supervisor’s absence – Motivate, Stats, Investigations.• Optimise profit via up selling• Up skilling new starters • Using my initiative to improve the day to day running of the team.• Hitting Monthly targets• Using intuitive to work out best prices to get the bookings in. • Learning about the different products we offer Show less

Duties Include:• Booking direct passengers and passengers via agencies• Looking after our selling partners in Australia, New Zealand and Australia• Looking after the Visa system after setting it up to assist our passengers• Answering emails on a daily basis.• Learning about the different ships we offered• Dealing with VIP’s

Duties Included:• Cleaning and general up keep of the camp, making sure it was safe• Keeping calm under pressure• Working as a team• Quick thinking• Looking after children with disabilities• Organisational skills • Comfort homesick children• Run and look after the rifle range, safely storing guns. • Looking after a cabin of 12 • Life guarding, fully qualified to the American Red Cross standard.

Duties Included: Data Input  Purchasing stationary/stamps etc Answering the telephone/Reception Running the Visa system Updating of Spreadsheets Typing letters daily when asked Booking Shore Ex Taking Payments Dealing with complaints