To manage sales activities and events Preparing proposals, contracts, cost management, follow up, invoicingHandle all correspondence for additional pre-event details ensuring that operational teams are fully aware of the requirementPerforming data analysis, and engaging in quality assurance as well as customer service activitiesDevelop and increase banqueting revenues by effective suggestive sellingAct as a solution provider to our guests and colleaguesConvert a maximum of requests into "real" confirmed business.Effective use of necessary software on a daily basis (Excel, Salesforce, Opera)

Leading and managing the staff on dutyStock counting, SOP’s, train junior staff, to reach the guest satisfaction as well as financial targets, problem handlingTraining coordinator for the teamHelping out in other InterContinental properties in London (UK) and Davos (CH)