Peter Piombo Email & Phone Number

Served as Human Resource/Quality Leadership Department Administrator in his/her absence.Consulted with Senior Leadership Team, managers, supervisors and staff for process improvement, team building, change management, conflict resolution, and leadership/program/staff development initiatives.Facilitated design, implementation and completion of special projects, as proposed to or assigned by Senior Leadership Team and Board of Directors.Managed Community Relations, Staff Development, Patient/Family Education, Wellness & Community Outreach, Volunteer Services and Environmental Services with direct reports of 25.2 FTE and supervision of 15 program instructors.Member of the Quality Improvement Council. Lead process improvement teams creating alignment of programs affecting organizational culture and operations (team and meeting process guidelines, education programs, competency evaluation and performance assessment tools, and strategic/business planning tools). Decreased duplication of services and increased efficiency across departments by evaluating processes and programs, creating gap analyses and work plans for process improvement. Increased efficiency of services provided allowing for increased compliance with mandatory training and the number/quality of services offered while maintaining or lowering costs. Lead and facilitated multiple process improvement teams related to patient safety and quality initiatives, JCAHO preparation and human resource/personnel issues. Responsible for the development and implementation of organization wide education initiatives for staff.Facilitated yearly capital budgeting process for BRH management team. Provided direction and leadership, maintaining focus on budget process and organizational goals.Business Systems Administrator