-Responsible for administering and maintaining Sharepoint, HRIS, and ATS, ensuring accurate data reporting and integrity.-Oversee the day-to-day management of the company's IT infrastructure, including cloud services, networks, and servers.-Manage vendor relationships, including third-party IT vendors, to ensure high-quality services and products.-Resolve technical issues and provide IT support to staff.-Lead IT and HRIS projects to improve infrastructure and introduce new technologies.-Evaluate and act as technical subject matter expert on various database and analytic platforms utilized by sales, marketing, and recruiting teams.-Coordinate with various departmental groups whose support is needed for the creation and deployment of new BI and analytic solutions.-Conducting analyses on available metrics and taking appropriate corrective action, ensuring visibility and usefulness to the management team.- Collaborate with key stakeholders to define business requirements for technical analysis and implementation.-Gather requirements and documentation to utilize proper change control techniques.-Participate and lead reviews to ensure that recruiting team is in compliance with best practices and pertinent regulations. -Support internal teams by monitoring activity to guarantee data quality and timely completions of department goals.- Set expectations based on requirement analysis to ensure that standards for technology and business process are established and communicated.-Compile, analyze, and present data via ad-hoc reports on recruiting, marketing, and sales KPIs, including trends for client engagement.

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-Lead operations team of 25 to ensure department is achieving level of service and minimizing defect rates. -Collaborated with multiple teams to manage cross department project initiatives while maintaining budget and schedule.-Appropriately develop, prioritize and drive continuous process improvement by proactively leveraging ad-hoc reports and analytics to meet or beat budgeted goals.-Created and maintained detailed documentation and visualizations including process maps and flow diagrams.-Drive effective and timely product flow through the building and to stores. -Monitor, manage, and improve upon business operations while identifying and providing solutions for problems as they develop. -Responsible for management of multiple vendors working to maximize efficiency of business processes.-Reinforce critical behaviors and recognize team members, describing the specific behaviors and whys through active performance management. -Understand and educate my team on the customer-supplier impacts to total initiatives and building productivity.

-Directly supervised and managed daily operations of a team of over 250 team members, managers, and supervisors including over 50 direct reports.-Responsible for daily business operations and financials.-Campus recruitment/ talent acquisition captain.-Hiring (including mass hiring), on boarding, training completion for all team members.-Establishing and maintaining vendor relations for project management purposes.-Supervised store logistics department responsible for merchandise replenishment including inbound and outbound shipping.-Implemented and provided feedback on multiple headquarters driven initiatives and operational tests.-Responsible for product ordering and maintaining merchandise in-stocks through close partnership with regional distribution centers.-Drove multiple service measured metrics as per company expectations.-Generated high customer satisfaction in competitive business markets.-Responsible for store profit and loss, specifically providing actionable goals for each.-Created and maintained community out-reach initiatives with several non-profit organizations.