Installing and configuring computer hardware operating systems and applications;Monitoring and maintaining computer systems and networks;Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;Troubleshooting system and network problems and diagnosing and solving hardware or software faults;Replacing parts as required;Providing support, including procedural documentation and relevant… Show more Installing and configuring computer hardware operating systems and applications;Monitoring and maintaining computer systems and networks;Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;Troubleshooting system and network problems and diagnosing and solving hardware or software faults;Replacing parts as required;Providing support, including procedural documentation and relevant reports;Setting up new users' accounts and profiles and dealing with password issues;Responding within agreed time limits to call-outs;Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;Testing and evaluating new technology;Conducting electrical safety checks on computer equipment. Show less