Peter Pullen Email & Phone Number

Overseeing the set up and implementation of a brand new trade counter launch in Cambridge to drive the Headlam brand forward to increase presence within that area of the country. Overseeing the trade counter operation in Cambridge with two trade counter assistants to drive sales, development and safety.

Bedford, England, United Kingdom

- Managing of accounts / CRM. - Customer site visits.-The operation of CAD computer aided design software. - Showroom merchandising.

Cambridge, England, United Kingdom

- Ensuring my team have a safe environment to work in, promoting a healthy wellbeing culture in store. - Leading from the frontline and doing the right thing, first time! - Work with my management team to set achievable performance and development goals, with 3 direct reports (team leaders). - Support recruitment and team leader development. - Ensure my team are up to date on store ways of working, standards and compliance. - Deliver and regularly review immediate and short… Show more - Ensuring my team have a safe environment to work in, promoting a healthy wellbeing culture in store. - Leading from the frontline and doing the right thing, first time! - Work with my management team to set achievable performance and development goals, with 3 direct reports (team leaders). - Support recruitment and team leader development. - Ensure my team are up to date on store ways of working, standards and compliance. - Deliver and regularly review immediate and short term store performance priorities with my store manager. - Ensuring our merchandising standards are adhered and delivered consistent everyday in a fast paced FMCG environment. Show less

Cambridge, England, United Kingdom

- Overseeing supervisors and team leads in various departments. - Driving merchandising standards, developing on team training and learning. - Effective communication on delivering store KPI's. - Supporting with recruitment and training.

Enfield, United Kingdom

As the Branch Manager of a brand new branch in London, my day to day responsibilities included managing all operational aspects including Distribution, Stock, Transport, Inventory, Customer Service, HR, Administration, Sales, People, Internal and External Audits, B2B external sales to build the business, whilst leading by example to excel and grow the people who shape the business, leading a team of four people servicing trade and retail customers and showcasing our range of products from… Show more As the Branch Manager of a brand new branch in London, my day to day responsibilities included managing all operational aspects including Distribution, Stock, Transport, Inventory, Customer Service, HR, Administration, Sales, People, Internal and External Audits, B2B external sales to build the business, whilst leading by example to excel and grow the people who shape the business, leading a team of four people servicing trade and retail customers and showcasing our range of products from flooring, worktops and wall panelling.- No Loss Time incidents during tenure, delivering on ZEROHARM goal on the region of stores. - Two successful business control audits 90% GREEN/PASS.- Two successful stocktakes, delivering below 1%. - Recruited, coached and developed three colleagues with development plans in place.- Delivered a strong growth plan YOY. Show less

London, United Kingdom

As Designate Store Manager, I worked amongst most of Homebase’s key London stores (17 of them) to share my knowledge in driving sales, operational standards, people development and process improvement for the business, due to my length of time with the business and experience in different roles. - Delivered the regional turnaround plan in processes, people development and VM across many stores in the London region. - Delivered a YOY growth of £1.2m. - Leading and developing… Show more As Designate Store Manager, I worked amongst most of Homebase’s key London stores (17 of them) to share my knowledge in driving sales, operational standards, people development and process improvement for the business, due to my length of time with the business and experience in different roles. - Delivered the regional turnaround plan in processes, people development and VM across many stores in the London region. - Delivered a YOY growth of £1.2m. - Leading and developing teams of up to +20 with 4 direct reports at supervisory/key holder authority. - Full HR Management (People & Audit).- Full Health & Safety ownership and responsibility. - P&L accountability and store autonomy. - Recruitment, Development & Coaching. - Stock / Goods In Management. - Cash Management. Show less

Harringay, London

Delivering showroom sales against budget and KPI’s, managing and developing my team to achieve this, along with creating a great customer experience in store and impeccable standards at all times, implementing and driving new ranges in store, as well as leading a team of three CAD/Kitchen Designers and four showroom advisors all of which directly reported to me.- Two years in a row delivered on sales with an increase on last year. - Developed and trained two sales advisors onto a… Show more Delivering showroom sales against budget and KPI’s, managing and developing my team to achieve this, along with creating a great customer experience in store and impeccable standards at all times, implementing and driving new ranges in store, as well as leading a team of three CAD/Kitchen Designers and four showroom advisors all of which directly reported to me.- Two years in a row delivered on sales with an increase on last year. - Developed and trained two sales advisors onto a CAD/desginer programme. - Supported with a number of showroom refits/openings on the region. Show less

Waltham Cross, Hertfordshire, United Kingdom

Deputising Waltham Cross Branch £5.9M turnover store alongside my store manager to achieve results in the following areas - Store YOY 93%- Up on 4 Categories Vs Budget- Up on 2 Categories Vs YOY- Audit 85/100%- Pricing Audit 1.8% (Lowest on region) - Stocktake Result 2.92% (£29K)- Customer Complaints 97.4% (lowest on region) - Salary £485K actual Vs £537K(£52K Underspend)- Supported on a number of times with regional cover and support to other stores.… Show more Deputising Waltham Cross Branch £5.9M turnover store alongside my store manager to achieve results in the following areas - Store YOY 93%- Up on 4 Categories Vs Budget- Up on 2 Categories Vs YOY- Audit 85/100%- Pricing Audit 1.8% (Lowest on region) - Stocktake Result 2.92% (£29K)- Customer Complaints 97.4% (lowest on region) - Salary £485K actual Vs £537K(£52K Underspend)- Supported on a number of times with regional cover and support to other stores. On a number of occasions covered three stores on the region as acting Store Manager at North Finchley, Loughton and Harrow Weald, whilst also supporting stores on the region to merchandise and implement new ranges and fix current product layouts, direct management of overhead 30 team members. Show less

Waltham Cross, Hertfordshire, United Kingdom

During my time in this role as an experienced Duty Manager, who was also a key holder, I learnt a number of areas of the business in Store Operations, Goods Stock Flow, Quality Control, Inventory Control and Cash Management.- Implemented various new ranges across the store. - Developed and coached various colleagues across the store. - Organised various recruitment events and onboarding sessions. - Dealt with various people concerns around performance and absence management.… Show more During my time in this role as an experienced Duty Manager, who was also a key holder, I learnt a number of areas of the business in Store Operations, Goods Stock Flow, Quality Control, Inventory Control and Cash Management.- Implemented various new ranges across the store. - Developed and coached various colleagues across the store. - Organised various recruitment events and onboarding sessions. - Dealt with various people concerns around performance and absence management. - Took part and support with regional support/cover. Show less

Radlett, Hertfordshire, United Kingdom

Responsibilities would include daily management of customer projects dealing with up to 20+ customer files per week ensuring the smooth transaction of the installation process of kitchens, bathrooms and an extended product range at B&Q, closely working with accredited installers, delivery companies, Distrubution and the store network within the business all whilst ensuring exceptional customer service was given at all times, whilst driving pace, urgency and efficiency with my team to achieve… Show more Responsibilities would include daily management of customer projects dealing with up to 20+ customer files per week ensuring the smooth transaction of the installation process of kitchens, bathrooms and an extended product range at B&Q, closely working with accredited installers, delivery companies, Distrubution and the store network within the business all whilst ensuring exceptional customer service was given at all times, whilst driving pace, urgency and efficiency with my team to achieve KPI’s. Show less

Waltham Cross, Hertfordshire, United Kingdom

Understanding various aspects of the business, job roles included team leader of different departments and duty manager with key holder responsibilities.

Enfield, United Kingdom