Peter Radcliffe Email & Phone Number

Milton Keynes, United Kingdom

Northampton, United Kingdom

Wellingborough

Looking for work. Willing to retrain.Previous accreditations include the following from Microsoft, Cisco and VMware. I have also recently been going through online training available from AWS and Microsoft for O365 and in particular Teams.CCNACCNA VOICEVMware ProfessionalCMNAMCDSTMCSA

I suffered from ill health after being made redundant. I have now recovered from an operation so am fit to return to work. I am happy to start again on a Helpdesk due to the career break, or Cisco Voice support if the opportunity arises.

Wellingborough - Weybridge

Work as part of a team required for Cisco gold certification specialising in Cisco Voice.This included being part of 24 hr call out rota in support of the following systems:-CUCMUnityCUCUCCXThis role was part of a TUPE like agreement from Phoenix to Misco/Systemax

Northampton, United Kingdom

Work as part of a team required for Cisco gold certification specialising in Cisco Voice.This included being part of 24 hr call out rota in support of the following systems:-CUCMUnityCUCUCCXAssisted Service Desk with procedures to complete MACs dependent on customer and then actioned complex MACs, new sites/configurations through to troubleshooting from.

Peterborough And Northampton

During this time I worked on a variety of helpdesks for Thomas Cook, Cap Gemini, Travelex and finally Phoenix IT Services.This ranged from normal 1st Line activities, Desk moves, Analogue phone connecting to remote 2nd line support.This was over a variety of different Windows Operating systems, Novell, Imaging PCs.