•Help to oversee and facilitate programmatic and outreach activities at the branch•Facilitates day to day operations in the branch, including the provision of reference and reader's services•Work closely with the Director, Assistant Director, Managing Librarians, and other SNFL Library unit heads to provide strategic leadership, direction, planning and decision making to the SNFL team on all aspects of library services, programs and outreach: public service, the user experience… Show more •Help to oversee and facilitate programmatic and outreach activities at the branch•Facilitates day to day operations in the branch, including the provision of reference and reader's services•Work closely with the Director, Assistant Director, Managing Librarians, and other SNFL Library unit heads to provide strategic leadership, direction, planning and decision making to the SNFL team on all aspects of library services, programs and outreach: public service, the user experience, collection development & marketing and materials processing; policy implementation, library facility condition; and supervision, training, and performance evaluation of staff•Collaborate with unit heads to support and deliver a full range of public programs and outreach services to meet the needs of a diverse community. This includes incorporating skills for digital and analog content creation•Partner with Managing Librarians to ensure ongoing development of staff to align skills and capabilities with the mission and strategic priorities of the Library•Utilize internal and external metrics to report on key issues to the Director, Assistant Director, staff and key stakeholders in order to foster data driven decision making•Partner and strategize with other NYPL departments (administrative, support, and programmatic) to develop and launch new service initiatives and resolve staff & operational issues•In the absence of the managers, assumes overall responsibility for the day to day running of the building•Participate in library and institution-wide committees or task forces as needed•Participate, as appropriate, in the design and implementation of service plans•Represent the library at community external partnership meetings•Develop and review patron service plans for the library and serve as the point of escalation and resolution for patron service issues•Perform other related duties as required Show less

• Provided reference service and resource recommendations using print, media and digital resources• Collaborated with the Adult Educational Services Department to develop, promote, facilitate, present and evaluate innovative programs to meet the expressed and anticipated needs of the community’s adult population including book discussions, author talks, technology classes, financial literacy sessions, arts and wellness activities, and a variety of other programs both in the Library and… Show more • Provided reference service and resource recommendations using print, media and digital resources• Collaborated with the Adult Educational Services Department to develop, promote, facilitate, present and evaluate innovative programs to meet the expressed and anticipated needs of the community’s adult population including book discussions, author talks, technology classes, financial literacy sessions, arts and wellness activities, and a variety of other programs both in the Library and throughout the community• Partnered with the collection development team to build and maintain the Adult collection ensuring it is diverse, current, and relevant and meets the needs of the community• Worked to engage adults with the collection in ways that allow them to follow their interests and discover new ones• Encouraged digital literacy and provides technology instruction• Developed and maintained the layout and appearance of the adult space, ensuring a safe and inviting area filled with relevant resources • Developed and maintained content for social media platforms such as Library blogs, Facebook, Twitter, Tumblr and Pinterest• Mentored library staff in preparing and presenting adult programs• Assisted with circulation, fines & fees management, reserves and opening/closing procedures• May take responsibility for the facility, staff and operations in the absence of the Library Manager• Maintained a working knowledge of trends in adult literature, educational and development needs, adult services and the profession through webinars, internal training, meetings, conferences, professional literature and organizational memberships Show less

• Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the… Show more • Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance.• Built partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community.• Partnered with Programming units to develop and facilitate innovative programs for the community’s diverse patron base• Maintained and updated the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team• Focused overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed• Collaborated with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational• Stayed current in public library matters through professional development, involvement in professional organizations, inter-library organizations, and attending professional meetings, conferences or workshops• Performed related duties as required Show less

• Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the… Show more • Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance.• Built partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community.• Partnered with Programming units to develop and facilitate innovative programs for the community’s diverse patron base• Maintained and updated the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team• Focused overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed• Collaborated with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational• Stayed current in public library matters through professional development, involvement in professional organizations, inter-library organizations, and attending professional meetings, conferences or workshops• Performed related duties as required Show less

• Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers advisory, staff picks, recommendation lists, blog entries, author talks, book discussions, and other… Show more • Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers advisory, staff picks, recommendation lists, blog entries, author talks, book discussions, and other innovative ways, both on site and online.• Provided reference services and resource recommendations using print, media, and digital resources.• Collaborated with the Educational Services Department and Library Manager to develop skills in creating, promoting and facilitating innovative programs to build literacy and a love of reading to meet the expressed and anticipated needs of the community, including early literacy programs, visual and performing arts programming, STEM programs, homework help, gaming events, author talks, and more.• Partnered with the collection development team to shape and maintain the children's collection, ensuring it is diverse, current, relevant, and meets the needs of the community.• Learned to foster digital literacy and provide age-appropriate technology instruction to children.• Developed and maintained the layout and appearance of the space to ensure a safe and inviting area filled with relevant resources.• Assisted with branch operations, including circulation, fines & fees management, reserves, and opening/closing procedures.• Performed related duties as required. Show less

• Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the… Show more • Managed the day to day operations of the branch including information, circulation, outreach, and programming services• Served as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies• Overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget• Developed and implemented strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance.• Built partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community.• Partnered with Programming units to develop and facilitate innovative programs for the community’s diverse patron base• Maintained and updated the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team• Focused overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed• Collaborated with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational• Stayed current in public library matters through professional development, involvement in professional organizations, inter-library organizations, and attending professional meetings, conferences or workshops• Performed related duties as required Show less

• Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers advisory, staff picks, recommendation lists, blog entries, author talks, book discussions, and other… Show more • Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers advisory, staff picks, recommendation lists, blog entries, author talks, book discussions, and other innovative ways, both on site and online.• Provided reference services and resource recommendations using print, media, and digital resources.• Collaborated with the Educational Services Department and Library Manager to develop skills in creating, promoting and facilitating innovative programs to build literacy and a love of reading to meet the expressed and anticipated needs of the community, including early literacy programs, visual and performing arts programming, STEM programs, homework help, gaming events, author talks, and more.• Partnered with the collection development team to shape and maintain the children's collection, ensuring it is diverse, current, relevant, and meets the needs of the community.• Learned to foster digital literacy and provide age-appropriate technology instruction to children.• Developed and maintained the layout and appearance of the space to ensure a safe and inviting area filled with relevant resources.• Assisted with branch operations, including circulation, fines & fees management, reserves, and opening/closing procedures.• Performed related duties as required. Show less

• In the absence of the Library Manager, took responsibility for the facility, staff, and operations.• Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers… Show more • In the absence of the Library Manager, took responsibility for the facility, staff, and operations.• Assisted with outreach to and developing partnerships with community-based organizations, schools, local businesses, and community groups that to promote the Library’s services, collections, specialized programs, and resources.• Co-facilitated group and family visits to the Library to enhance the reading skills of children.• Promoted our collections and reading through readers advisory, staff picks, recommendation lists, blog entries, author talks, book discussions, and other innovative ways, both on site and online.• Provided reference services and resource recommendations using print, media, and digital resources.• Collaborated with the Educational Services Department and Library Manager to develop skills in creating, promoting and facilitating innovative programs to build literacy and a love of reading to meet the expressed and anticipated needs of the community, including early literacy programs, visual and performing arts programming, STEM programs, homework help, gaming events, author talks, and more.• Partnered with the collection development team to shape and maintain the children's collection, ensuring it is diverse, current, relevant, and meets the needs of the community.• Learned to foster digital literacy and provide age-appropriate technology instruction to children.• Assisted with development and maintenance of content for social media platforms such as Library blogs, Facebook, Twitter, Tumblr, and Pinterest.• Developed and maintains the layout and appearance of the space to ensure a safe and inviting area filled with relevant resources.• Assisted with branch operations, including circulation, fines & fees management, reserves, and opening/closing procedures.• Performed related duties as required. Show less

• Provided circulation/reference service and instruction to library patrons of all ages using print, media and computer resources. • Managed all building operations and staff in the absence of the Library Manager.• Conducted children programming when needed. • Developed and instruct public technology classes.• Assisted with fines & fees management, collection development/weeding, reserves and opening/closing procedures.• Promoted library programs and services through… Show more • Provided circulation/reference service and instruction to library patrons of all ages using print, media and computer resources. • Managed all building operations and staff in the absence of the Library Manager.• Conducted children programming when needed. • Developed and instruct public technology classes.• Assisted with fines & fees management, collection development/weeding, reserves and opening/closing procedures.• Promoted library programs and services through community outreach and connecting with local non-profit organizations. • Inter-library loan service assistant.• Online advertising of library programs using Drupal software. Show less

• Created and monitored e-distribution lists for disseminating email alerts and web links delivered daily from electronic news publishers and analytical services.• Assisted with departmental web projects and maintenance support - including practice area portals. • Served as back-up to Serials Assistant.• Assisted with copy cataloging using EOS Web & OCLC for New York and foreign offices.• Assisted librarians with general reference desk workflow projects.• Served as liaison… Show more • Created and monitored e-distribution lists for disseminating email alerts and web links delivered daily from electronic news publishers and analytical services.• Assisted with departmental web projects and maintenance support - including practice area portals. • Served as back-up to Serials Assistant.• Assisted with copy cataloging using EOS Web & OCLC for New York and foreign offices.• Assisted librarians with general reference desk workflow projects.• Served as liaison to vendors (i.e. Westlaw, Lexis-Nexis, Euromoney, etc.) concerning the ongoing status of electronic subscriptions.• Worked closely with the Director and Associate Director on special projects and assignments as necessary.• Trained and supervised loose-leaf filers.• Assisted Acquisitions Assistant with duties such as preparing invoices and keeping track of periodical subscriptions. Show less

• Checked-in and routed periodicals into Library database.• Sorted and distributed library mail on a daily basis.• Maintained the upkeep of circulating books and periodical collection.• Handled inter-library loans.• Compiled and calculated daily statistics into excel spreadsheets.• Trained and supervised loose-leaf filers.• Reference desk coverage.