Peter Rayner Email & Phone Number

Evanston, Il

Perform quality control on and analyze data for 18 monthly and 2 Daily Global Payments products. Create and maintain GPF QC documentation. Research answers for various product questions as part of the QC payments team. Work with internal product owners on various projects using such tools as Agile, Excel, Access and Visio.Assigned special data projects as needed.

Skokie

Owned by one of the world's leading business-to-business data and content providers, Reed Business Information, part of the RELX Group, Accuity has been providing solutions to banks and businesses worldwide for over 175 years.Responsibilities• QC of the Accuity Daily Global Payment File (GPF)• QC of all 14 Monthly GPF Products• Rewriting all QC GPF documentation• Optimizing over 2000 GPF Database queriesAccomplishments:• Reduced the run time of Accuity’s GPF Monthly products from 14 days to 10 days• Reduced the run time of the GPF Daily product from 3 hours to 45 minutes.• Created a system of tracking changes to the various products for myself and my co-workers

Mount Prospect, Il

Responsible for managing the collections database, reconciling billing and coding errors, and generating data extracts and summarizations. Eliminated a 6-8 week billing backlog by streamlining coding and billing procedures Reduced the percentage of billing and coding errors through configuration and customization of billing software options and data entry templates Enhanced the inventory and coding systems to handle after-market products and separate them from the insurance billing functions

Niles, Il

Responsible for implementing and enforcing inventory control procedures and quality analysis protocols. Assist with the technical implementation of databases, software, and reporting tools required to modernize and standardize the inventory, billing, and shipping systems. Facilitated company growth and the creation of an online web presence by overhauling the entire product coding schema; replaced an outdated schema meant for a small number of suppliers and products, and created a new schema to handle 25,000+ distinct SKUs for over 150 manufactures, while remaining readily extensible. Increased sales 25-35% by designing an e-Commerce website and database system that simplified and facilitated self-service online ordering. Increased inventory reporting accuracy and order fulfillment by streamlining the picking system, providing order takers with near-real time inventory counts, and implementing a mechanism for pickers to quickly and easily report inventory errors and inconsistencies.

Chicago, Il

Responsible for complex vehicle valuations under high-stress conditions with quota minimums.  Primary training source for insurance adjusters on the Northeast region laws and procedures Special nomination to liaise with the Bronx, NY Assistant District Attorney on vehicle theft valuations, improving their ability to set sentencing times more appropriately Testing lead (non-IT) for major software upgrades and releases.

Evanston, Il

Skateboard distributor carrying more than 25,000 distinct products from over 150 manufacturers, with revenue averaging $10M annually.Shipping and Billing Analyst July 1990 – July 1992Responsible for quality control of shipping and billing procedures, and generated mainframe reports to analyze shipping costs and trends. Reduced shipping costs by $30K annually by standardizing box sizes, negotiating with preferred shipping vendors, and standardizing shipping methods. Also created a custom decision matrix to recommend the most cost-effective shipping options per order.Customer Service Representative Aug 1988 – July 1990Responsible for Answering customer calls, resolving disputes, and ensuring order accuracy.  Analyzed trends in returned merchandise among products or customers to identify patterns and recommend solutions or procedures to address themWarehouse Picker / Packer Feb 1986 – Aug 1988Responsible for picking orders in an accurate and timely fashion. Recognized as the go-to person on the floor for real-time inventory stock as a result of memorizing product codes, shelf locations, and stocks levels as they varied throughout the day.

43 Credit Hours In Database And Web Programming, Gpa 3.50

Medical Coding

28 Credit Hours In Liberal Arts Courses., Gpa 3.75