Responsible for overseeing the day-to-day facility operations of both the workspace and the brewery, ensuring that both businesses can run effectively and efficiently.Developed a custom-built system for managing co-working spaces. This platform allows users to track payments, book desks, meeting rooms, and other resources on an easy-to-use, intuitive interface hosted on Salesforce.com. I worked closely with stakeholders to gather requirements and ensure that the system met the needs of… Show more Responsible for overseeing the day-to-day facility operations of both the workspace and the brewery, ensuring that both businesses can run effectively and efficiently.Developed a custom-built system for managing co-working spaces. This platform allows users to track payments, book desks, meeting rooms, and other resources on an easy-to-use, intuitive interface hosted on Salesforce.com. I worked closely with stakeholders to gather requirements and ensure that the system met the needs of both customers and employeesConfigured Salesforce to manage the customers and the sales of the brewery and inbound leads for both the brewery and the co-working space. Show less

Responsible for overseeing the design and setup of a new Salesforce instance to manage their tech business with 5+ products Managed the Salesforce team composed of Admins and Developers providing regular check ins and feedback to drive their successEnsured the environment structure and deployment strategy was clear and effective for the type of development we working onProvided code reviews to ensure quality control and adherence to best practices

Co managed a team of 30 Salesforce Administrators, Developers, Quality Assurance and Data resources to deliver high-quality solutions and support to the various internal business units.Collaborated with the sales and marketing teams to develop processes, workflows and dashboards, enabling them to better track and analyze customer dataProvided code reviews to ensure quality control and adherence to best practicesConducted regular data analysis and system audits to… Show more Co managed a team of 30 Salesforce Administrators, Developers, Quality Assurance and Data resources to deliver high-quality solutions and support to the various internal business units.Collaborated with the sales and marketing teams to develop processes, workflows and dashboards, enabling them to better track and analyze customer dataProvided code reviews to ensure quality control and adherence to best practicesConducted regular data analysis and system audits to identify and address areas for improvement in the Salesforce environment.Developed and delivered training sessions for new and existing Salesforce users, resulting in increased user adoption and system efficiency.Ensured data integrity and security in the Salesforce environment by implementing best practices for data management and access control.Managed relationships with third-party vendors and consultants to ensure the timely delivery of high-quality Salesforce solutions.Managed the day-to-day administration of the Salesforce system, including user management, data imports and exports, and system configuration.Provided training and support to new and existing Salesforce users.Implemented an environment and deployment strategy to ensure a smooth and streamlined transition from development to production using continuous integration (Jenkins) paired with bitbucket for approvals and version control and Jira for ticket management. Developed a custom integration between Salesforce and Workday to sync employee data between the two systems, ensuring that they remain in sync at all times. This streamlined the HR processes leading to improved efficiency and accuracy in managing the confidential employee data.Built a integration using Boomi to synchronize account, project, timecard, and billing data from Salesforce to Sage Intacct (AP Product), enabling the finance team to invoice customers with ease and eliminating the need for manual data entry and reducing the risk of errors. Show less

Develop and maintain Salesforce applications, customizations, and integrations using Apex, Visualforce, Lightning Components, and REST APIs for customers. Key consultant on a 2 year enterprise project designing and implementing a Salesforce solution that managed garbage pickup deliveries. This included building a booking system, scheduling drivers, payments and reporting on the metrics.Participated in code reviews and contribute to the continuous improvement of coding standards… Show more Develop and maintain Salesforce applications, customizations, and integrations using Apex, Visualforce, Lightning Components, and REST APIs for customers. Key consultant on a 2 year enterprise project designing and implementing a Salesforce solution that managed garbage pickup deliveries. This included building a booking system, scheduling drivers, payments and reporting on the metrics.Participated in code reviews and contribute to the continuous improvement of coding standards and best practices.Mentor junior developers and share knowledge and best practices with the team.Collaborate with business analysts and stakeholders to gather and analyze requirements, and design solutions that meet business needs.Facilitated client meetings to gather business requirements and provide recommendations for Salesforce solutionsImplement and maintain Salesforce security and sharing rules, ensuring data privacy and compliance with regulations.Build and maintain automated processes using Workflows to streamline business processes and improve user productivity.Create and maintain technical documentation, including design documents, code comments, and release notes.Support user acceptance testing, troubleshoot and resolve issues, and provide post-implementation support. Show less