Sales representative with the advantage of being able to design.

• Responsible for the daily managing of staff and the assigning of duties• Managing and motivating staff to increase sales and ensure store efficiency• Analysing store sales figures• Developing, researching and implementing marketing strategies• Maintaining awareness of market trends and monitoring local competitors• Managing up to 6 members of staff• Manage budgets set by Retail Area Managers• Manage and address shrinkage and stock loss• Maintaining accurate records of all pricings, sales, and activity reports• Offering face to face advice to customers on store products• Implementing staff training procedures• Processing returns and refunds as required in line with company procedures• Being responsible for the stores security • Using the stock management system to log, check and locate stock both in and out of the store• Managing cash and payment systems in accordance with company procedures and policies• Responsible for the daily management of the cash draw, takings and banking• Handling customer complaints• Organising rota’s and holidays

• Offering face to face advice to customers on store products• Maximising store revenue by suggesting upgrades, insurance and add-ons to customers• Processing returns and refunds as required in line with company procedures• Being responsible for the stores security including being a key holder• Using the stock management system to log, check, locate and move stock both in and out of the store• Managing cash and payment systems in accordance with company procedures and policies• Responsible for the daily management of the cash draw, takings and banking• Ensuring that all areas are clean and adhere to the company’s Health and Safety requirements• Making sure that any item which is removed from a display is replaced immediately after a sale• Handling customer complaint

• Reducing Stock errors within Dorset• Co-ordinating returns for manufacturers and company head office• Liaising with area and shop managers• Collating information from databases and in house computer systems• Maintaining data protection laws were adhered too • Processing orders for large company orders• Working to tight deadlines and targets

• Travelling throughout south and southwest England selling vinyl flooring to contractors and wholesales• Compiling reports and liaising with flooring contractors• Meeting with architects , quality surveyors and project managers on large future projects• Dealing with complaints as and when needed• Meeting personal and team targets on a weekly and monthly basis