Peter Roberson Email & Phone Number

Scottsdale, Arizona, Us

• Perform manual execution of test cases to regression test the BroadSoft core voice ecosystem and its thin client applications• Create and document test cases for third party application regression testing to ensure the products meet the expectations of Nextiva customers.• Convert third party documentation into full test suites for regression testing• Created a multi-threaded XSI Events client in python from scratch for use in automation BroadSoft XSI Event REST API automation testing• Created an automation and reporting framework from scratch to automate the regression testing of BroadSoft XSI Action REST APIs in Python• Created an automation and reporting framework from scratch to automate the regression testing of BroadSoft XSI Event REST APIs in Python• Perform IOT (Interoperability) testing by capturing network packets in Wireshark and analyzing the SIP packets to ensure that the BroadSoft platform and third party clients (including desk phones and soft phones) are operating within SIP RFCs standards

Paris, Paris - Issy-Les-Moulineaux, Fr

• Perform manual testing of Angular applications • Perform manual testing of .NET Core REST APIs using Swagger • Create automated regression tests of .NET Core REST APIs using JMeter • Create regression and functional automated tests of .NET Core REST APIs using JMeter • Create automated UI regression tests using Selenium and C# • Create test cases and test plans using qTest • Create an automated framework from scratch using C#, NUnit, FluentAssertions, and Selenium • Participate in all Agile ceremonies (sprint review, standup, retro, etc.) • Provide QA progress for each sprint during sprint reviews

Atlanta, Ga, Us

• Performed manual testing of Angular and React applications on both desktop and mobile browsers (IOS, Android, Chrome, Safari, IE, Firefox, etc) • Performed manual testing of Java REST micro-services using Postman and Swagger• Created performance tests using Gatling and load tests using Gatling and BlazeMeter • Created REST API tests in Postman to allow the tests to be repeatedly run and automated• Wrote automated E2E (end-to-end) tests for Angular applications in JavaScript using Selenium Protractor.• Extended the automation framework for E2E tests by creating page objects and new tests.• Used SSMS (SQL Server Management Studio) to view database structure and create T-SQL scripts• Wrote T-SQL queries and scripts to find existing data and create test data (CRUD, JOINs, etc)• Created / modified new and existing build plans using Atlassian Bamboo and Jenkins• Migrated Bamboo jobs to Jenkins and created Jenkinsfile(s) for the new jobs• Created and modified Jenkins job files using Jenkinsfile(s)• Reviewed, tested, and approved pull requests using Atlassian Stash and GitHub Enterprise• Migrated existing Stash repositories to GitHub Enterprise• Ran applications locally using Docker• Created, maintained, and built applications in Docker containers using Dockerfile(s)• Research and demo new technology to QA team and managers to help guide the direction of automation for the QA team• Created a POC to increase the speed of front-end tests using Wiremock (Mock API framework)• Built a custom Docker container with Wiremock to allow it run in a Jenkins job• Assisted with the creation of the QA automation framework using Fluentlenium (Selenium wrapper) and AssertJ in Java• Created and maintained automated tests using Selenium best practices (page objects and tests) in Java to verify existing test cases• Created tests to automate new test cases using Selenium for new and existing features

Irvine, Ca, Us

• In addition to the duties performed as an SQA Engineer, also performed the following:• Created test cases and test plans in TestRail test case management system• Wrote High Level Designs (HLDs) for new Double-Take product functionality for Microsoft Failover Clustering (MSCS)• Recreated customer issues and verified the fixes were properly merged into new releases• Experience using Microsoft TFS and Rational ClearQuest to document software defects found in testing• Wrote automated scripts in Powershell to create test data and configure test environments• Automated regression tests of Double-Take high availability product using a proprietary automation tool and Powershell• Wrote T-SQL scripts to generate test SQL data• Created test cases around and performed testing of Double-Take REST APIs using Postman• Wrote basic automated tests in C# using Selenium framework to automate testing of login screens and workflow for the web interface of a new Double-Take product• Performed testing of Double-Take support for virtualized platforms (ESX 5.5, Hyper-V 2008 R2, 2012 and 2012 R2)

• Generated work items for bugs found and tested software changes• Reproduced customer issues and worked closely with development to resolve them• Performed functional testing of new features of the Double-Take availability product and worked closely with development to document and resolve issues found in testing• Wrote automated test scripts in Powershell to recreate customer issues and bugs found in testing• Researched and investigated Exchange features to determine compatibility with Double-Take software• Performed functional testing of Double-Take software with Microsoft Applications including Exchange (2003, 2007, 2010, and 2013) and SQL (2005, 2008 R2, 2012) in both a standalone and high availability (clustered) environment

• Received escalations from Level 2 engineers and resolved all customer issues that were not software defects• Documented product defects and customer enhancement requests using ClearQuest for Development and QA review• Engaged 3rd party support organizations in cases of product interoperability issues• Mentored level 1 and level 2 engineers in regards to product knowledge• Provided weekly status report of issues escalated to Development• Communicated with Development and QA to determine the status of hotfix testing and release• Coordinated weekly Technical Support status meeting for all engineers

• Recreated customer issues to determine if the issue was a software defect or compatibility issue• Performed extensive investigation of customer environments to resolve complex customer issues • Assisted customers with server performance tuning • Assisted customers with troubleshooting AD, DNS, Exchange, SQL, network issues• Provided expertise in the Double-Take products to resolve configuration issues • Escalated software defects to Level 3 Support Engineers

• Opened cases, documented customer issues and gathered diagnostic information• Resolved all customer issues not requiring extensive investigation• Diagnosed and resolved customer network infrastructure issues – Active Directory, DNS• Documented, summarized and escalated complex issues to level 2 Support Engineers

• Designed, administered, supported, and implemented Windows 2000, Exchange 2000, Exchange 5.5 and NT 4.0 networks• Diagnosed and resolved PC and network issues• Installed and configured Exchange 2000 environments for customers• Performed Windows NT 4.0 to Windows 2000 migrations• Implemented hub and spoke VPN topology using Cisco PIX firewalls and routers

Master Of Arts (M.A.), History

Bachelor Of Arts (B.A.), History, Anthropology