Peter Roll Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Gosforth, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

Newcastle Upon Tyne, United Kingdom

Lanchester Road Hospital

Gosforth, Newcastle Upon Tyne, United Kingdom

Responsible for design and testing all regulated Mortgage Documentation in line with regulations and changes, for accuracy and fair to the customer.Risk managed documentation to ensure no errors, current or future, correct financial products and features were applied and all financial information and calculations were accurate to prevent loss.As Senior Analyst identified training needs for a team of 8 Analysts and documented procedures. Created Management Information Reports to… Show more Responsible for design and testing all regulated Mortgage Documentation in line with regulations and changes, for accuracy and fair to the customer.Risk managed documentation to ensure no errors, current or future, correct financial products and features were applied and all financial information and calculations were accurate to prevent loss.As Senior Analyst identified training needs for a team of 8 Analysts and documented procedures. Created Management Information Reports to highlight company documentation risk. Deputised as Manager and attended high level meetings. Show less

Gosforth, Newcastle Upon Tyne

Investigated and resolved complaints received directly from the Ombudsman and reviewed complaints as Final Arbiter in the final stage of the complaints procedure with recommendations to resolve. Identified causes and trends of complaints and gave feedback to prevent future occurrences.