- kompletné riadenie IT projektov od analytickej časti až po dodanie projektu- zodpovednosť za prípravu verejného obstarávania v roli vecný gestor- riadenie post-implementačného procesu projektu (produktový support, projektový support)- zodpovednosť za implementáciu digitalizačných projektov naprieč spoločnosťou- zodpovednosť za release management- riadenie projektových tímov (developlment, interný zamestnanci, dodávatelia)

- zodpovednosť za zverené projekty (implementácia)- zodpovednosť za release management- zodpovednosť za delivery nových systémov- riadenie projektových tímov (developlment, interný zamestnanci, dodávatelia)

• Portfolio Management for legacy and new products, especially in the field of voice and data solutions for corporate IP telephony and multichannel contact centers built on various technologies such as Cisco, Avaya, open source such as Asterisk. • Designing solutions for Nuance Voice biometrics, Verint Voice analysis.• Custom development management for individual multi-channel contact center solutions.Analysis and design of network environment in LAN / WAN and virtual environment for given projects.• Presales and technical support required for the implementation of Zoom, Verint recording solutions.• Design and preparation of documents for technical purposes or internal processes..• Creating budgets and product offers. Creating and building presentations for products and projects or entire solutions.• Creating project plans and cooperation with the Project department In leading projects andmanaging the technical team.• Technical and professional supervision over the configuration and the whole implementation.• Consultancy on the implementation of multi-channel contact centers, digital channels for social networks, defining the customer's internal processes for the implementation of contact centers.• Design of individual solution modifications and changes of the source code according to customer requirements.• Prepairing documents for company management and for financial analyzes. • Preparing documents for commercial tenders and public tenders. Preparing business contracts. • Performing trainings for internal and external customers.• Project management method, Agile "waterfall"

• Design of customer solutions in the field of ICT, voice and data services.• Pre-sales and post-sales for entrusted projects.• Design and management of individual customer solutions.• Coordination of technical and implementation teams.• Management of technical teams.• Project management and cooperation with the internal and external environment of partners and third parties.• Documentation creation.• Trainings for internal and external customers.• Preparation of documents for commercial tenders and public tenders. Preparation of contracts.

• Design of customer solutions in the field of ICT, voice and data services.• Pre-sales and post-sales for entrusted projects.• Design and management of individual customer solutions.• Coordination of technical and implementation teams.• Management of technical teams.• Project management and cooperation with the internal and external environment of partners and third parties.• Documentation creation.• Trainings for internal and external customers.• Preparation of documents for commercial tenders and public tenders. Preparation of contracts.

• Specialist in the management and configuration of voice and data networks.• Administration WAN provider network.

• Alcatel voice networks management and configurations. • Scenario preparation for test departments and project support.