Peter S Email & Phone Number

Sunshine Coast, Queensland, Australia

Noosa, Queensland, Australia

- Housekeeping Duties assisting when staff numbers are low- Butler and Lobby Ambassador Duties when staff numbers are low- Answering phones and emails to respond to guest inquiries or divert calls to the intended staffmember/department- Checking in and checking out guests (including but not limited to settling accounts to AccountsReceivable, settling guest accounts to cards on file, taking payments for stays upon arrival and ensuring all guest details are correct in guest profiles and reservations as well as filing anynecessary paperwork/documentation)- Attending to guest requests or complaints within rooms ensuring guests have the mostcomfortable and enjoyable stay possible- Printing and preparing next days amenities, registration cards, arrival summaries as well asemergency reports for current day- Ensuring guests payment methods and instructions are current and valid- Responding to guest enquiries on third party booking sites- Forwarding relevant owner and company correspondence to management- Ensuring cancelled bookings are cancelled and if not raising tickets with customer supportensuring they are kept up-to-date- Sending Welcome texts and emails to guests and upcoming reservations- Ensuring office and reception is neat, tidy and professional- Ensuring any and all traces and guest reservation comments/requests are actioned and kept up-to-date- Delivering complimentary gifts/ amenities to guests and their rooms- Ensuring correct amounts and descriptions are attached to any and all guest postings/charges

Sunshine Coast, Queensland, Australia

- Full Store Cleaning and Sanitizing while utilising fast paced time management abilities - Frequently switching between cleaning, cooking and preparing food while adhering to WHS, SOP, PPE procedures and more- Communicating between another store employee overnight to ensure all tasks are being fulfilled in a timely manner

Noosaville, Queensland, Australia

- Customer Service Skills- Dealing with issues from customers on relevant areas of information such as promotions and invalid cards- Regular Cleaning and Sanitising- Basic Administration and Phone Skills- Computer Proficiency- POS Use Regularly- Site Walks for Security Purposes- Counting Tills and writing End of Day as well as End of Shift Reports- Locking and unlocking the store at start and end of business hours

Noosaville, Queensland, Australia

Duties Undertaken & Necessary Skills Used;- High-Pressure & Fast Paced Work Environment- Ensure safety of all persons when Interacting or Passing with trolleys- Ensure safety of all Vehicles, Personal Items, etc. when Interacting or Passing with trolleys- Assist Produce, Customer Service, Nightfill & Online Orders Departments when Available or required- Cash Handling- Checkout Operation- ID Checking and adherence to Tobacco and Other Smoking Products Act 1998- Cleaning- OHS- WHS- Stock Management and Control- Inventory Management and Control- Keep in constant and clear communication via CB Radio with Management and Staff on-site- Inspect On-Site Property Grounds for Abused Commercial Property Items, if any damages, notify Management immediately. If illegal activities observed, Notify Management and Contact Police- Ensure to Keep Customer Service High with Stores in Shopping Complex to ensure good Business Relations