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Peter Santiago is listed as Customer Relationship Manager • Auto Liability Adjuster ➜ Enhancing Customer Retention ➜ Maximizing Operational Logistics at M. Santiago Group, a with 4 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Peter Santiago.
Peter Santiago previously worked as Customer Service Operations Specialist at M. Santiago Group and Licensed Claims Agent at Sitel Group. Peter Santiago holds Bachelor Of Science (B.S.), General Studies from Indiana Wesleyan University.
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𝗔𝘀 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗿𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲, I optimize and increase client lifecycles and implement effective support strategies resulting in the long-term sustainability of organizational objectives. Throughout my career, I have been recognized as a multifunctional contributor, overseeing vendors, sourcing new contracts, and communicating with external stakeholders.𝗠𝘆 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀 𝗮𝘀 𝗮 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗮𝗻𝗱 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗮𝘂𝘁𝗼 𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗱𝗷𝘂𝘀𝘁𝗲𝗿 include coordinating all aspects of the claims management process, including investigating, analyzing, evaluating, and negotiating high-volume claims while providing exceptional customer service. 𝗦𝗜𝗚𝗡𝗔𝗧𝗨𝗥𝗘 𝗦𝗧𝗥𝗘𝗡𝗚𝗧𝗛𝗦➡️ Client Success Management • Relationship Cultivation • Contract Negotiations➡️ Inbound & Outbound Calls • Account & Portfolio Oversight • Risk Management➡️ Auto Liability Claims Adjusting • Cross-Departmental Collaborations • Vendor Management➡️ Data Analytics & Reporting • Peer-to-Peer Mentoring • Kronos | Slack | Trello
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Indianapolis, Indiana, United States
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️ Served as a multifunctional contributor, overseeing vendors, sourcing new contracts, and communicating with external stakeholders.➡️ Increased revenue by following up and furthering the conversation with prospective clients.➡️ Directed a variety of fiscal projects, including negotiating vendor rates, overseeing accounts payables, and managing small business taxes.
United States
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️Processed long-term member claims for military members and their families across the US.
Indianapolis, Indiana Area
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️Examined, recorded statements, and reported the vehicle's external and internal physical damage.➡️Investigated, negotiated, settled, and authorized payments on a variety of auto liability claims.➡️Provided training and ongoing support to a cross-collaborative team on claims processing practices.
Indianapolis, Indiana Area
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️Communicated and collaborated with, claimants, body shops, agents, and internal employees.➡️Processed 20+ daily claims, maintaining key records, reports, and auto damage photos.
Indianapolis, Indiana
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️Directed the activities of a life and health insurance agency as a licensed producer throughout the Midwest, including coverage explanations, new business, customer retention, and fiscal management.➡️Maximized development efforts and enhance business outcomes by developing relationships, educating prospective clients, and delivering solutions-focused recommendations.
Indianapolis, Indiana Area
𝐕𝐚𝐥𝐮𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞➡️Managed inbound and outbound calls and delivered claims support in a call-center environment.➡️Communicated with customers, claimants, body shops, agents, and internal employees to process express auto claims.
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Peter Santiago works for M. Santiago Group.
Peter Santiago is listed as Customer Relationship Manager • Auto Liability Adjuster ➜ Enhancing Customer Retention ➜ Maximizing Operational Logistics at M. Santiago Group.
Peter Santiago is based in Indianapolis, Indiana, United States while working with M. Santiago Group.
Peter Santiago has worked for M. Santiago Group, Sitel Group, Selective Insurance, Geico, and Community Insurance Group.
You can use AeroLeads to view verified contact signals for Peter Santiago at M. Santiago Group, including work email, phone, and LinkedIn data when available.
Peter Santiago holds Bachelor Of Science (B.S.), General Studies from Indiana Wesleyan University.
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