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Peter Saunders Email & Phone Number
Head of Operations
at
Consultation Claims Limited
1 work email found
@thecashroom.co.uk
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Current company
Role
Head of Operations
Location
Wallasey, England, United Kingdom
Company size
Who is Peter Saunders? Overview
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Quick answer
Peter Saunders is listed as Head of Operations at Consultation Claims Limited, a with 14 employees, based in Wallasey, England, United Kingdom. AeroLeads shows a work email signal at thecashroom.co.uk and a matched LinkedIn profile for Peter Saunders.
Peter Saunders previously worked as Head of People Operations at Cashroom and Head Of Resource Planning at Cashroom.
Company email context
Email format at Consultation Claims Limited
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{first}.{last}@thecashroom.co.uk
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AeroLeads found 1 current-domain work email signal for Peter Saunders. Compare company email patterns before reaching out.
Profile bio
About Peter Saunders
Holding over 20 years of experience in Contact Center Operations within Retail and Legal sectors. An in depth knowledge of Contact Center Management, Resource Planning, Quality Assurance and strategic Change Management. A proven track record of effective leadership to deliver results whilst also developing the teams around me. Experience with CRM systems, and multiple Telephony/WFM platforms. I have also managed procurement projects to source adequate Contact Centre Omni Channel platforms based on business needs and requirements. I thrive on working with people and teams to deliver on business objectives, whilst also creating a great place to work.
Current workplace
Peter Saunders's current company
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Consultation Claims Limited
Employees
14
AeroLeads page
12 roles
Peter Saunders work experience
A career timeline built from the work history available for this profile.
Head Of People Operations
Head Of Resource Planning
Sep 2022 - Apr 2023
Service Delivery Manager
High Street Solicitors
Mar 2022 - Sep 2022
Service Manager
Dec 2021 - Mar 2022
Head Of Service Delivery
Oct 2019 - Nov 2021
Communications Manager/Resource Planning Manager
Management and strategy implementation of all communications platforms ranging from contact center to back office/legal teams, across circa 3000 heads and was also responsible for managing the suppliers/vendors to ensure value for money and technology was being leveraged adequately. I created nationwide Resource Planning teams to cover all contact center areas, which included forecasting, scheduling and real time with regular long range forecasting for recruitment. I also sourced a WFM tool… Show more Management and strategy implementation of all communications platforms ranging from contact center to back office/legal teams, across circa 3000 heads and was also responsible for managing the suppliers/vendors to ensure value for money and technology was being leveraged adequately. I created nationwide Resource Planning teams to cover all contact center areas, which included forecasting, scheduling and real time with regular long range forecasting for recruitment. I also sourced a WFM tool (Injixo) and managed the successful implementation across 2 sites. I absolutely loved working for Slater & Gordon, so many success stories and some of the best people to work with. I will be forever grateful for the many fantastic experiences here. Show less
Aug 2015 - Oct 2019
Contact Center Manager
Slater Gordon Solutions Motor
I managed the contact center for Slater Gordon Solutions in Blackpool across circa 150 heads. This included:• All FNOL/front line agents/TM’s/Ops managers,• Resource planning team, quality function and training. I was given this opportunity and ensured a collaborative strategy was delivered across all functions to ensure we had the correct infrastructure to support a fantastic client experience, and ensuring our contractual obligations/KPI’s with insurance companies like… Show more I managed the contact center for Slater Gordon Solutions in Blackpool across circa 150 heads. This included:• All FNOL/front line agents/TM’s/Ops managers,• Resource planning team, quality function and training. I was given this opportunity and ensured a collaborative strategy was delivered across all functions to ensure we had the correct infrastructure to support a fantastic client experience, and ensuring our contractual obligations/KPI’s with insurance companies like Direct Line, Swinton and RAC were being met consistently. Reducing attrition was a key strategy by ensuring support and engagement was prevalent across the business to improve employee job satisfaction. This started from point of recruitment/induction through to progression within the business.The Blackpool site and all of the people there were just fantastic. They made a lasting impression on me and while my stay there was short, it was successful for so many reasons. Show less
Jan 2015 - Aug 2015
Dialler Manager And Seconded Contact Center Manager
My career with Quindell started in 2013 and it was fantastic. The business was acquired from Slater & Gordon in 2015, therefore my tenure within the business and consistent working with the same people, all over the country started in 2013 through to 2019.
Sep 2013 - Jan 2015
Real Time Team Leader
Jan 2011 - Sep 2013
Real Time Analyst And Real Time Team Leader
Jul 2003 - Jan 2011
Real Time Analyst/Workforce Management Analyst
Oct 2001 - Jul 2003
FAQ
Frequently asked questions about Peter Saunders
Quick answers generated from the profile data available on this page.
What company does Peter Saunders work for?
Peter Saunders works for Consultation Claims Limited.
What is Peter Saunders's role at Consultation Claims Limited?
Peter Saunders is listed as Head of Operations at Consultation Claims Limited.
What is Peter Saunders's email address?
AeroLeads has found 1 work email signal at @thecashroom.co.uk for Peter Saunders at Consultation Claims Limited.
Where is Peter Saunders based?
Peter Saunders is based in Wallasey, England, United Kingdom while working with Consultation Claims Limited.
What companies has Peter Saunders worked for?
Peter Saunders has worked for Consultation Claims Limited, Cashroom, High Street Solicitors, Pure Business Group Limited, and Slater And Gordon Lawyers (Uk).
How can I contact Peter Saunders?
You can use AeroLeads to view verified contact signals for Peter Saunders at Consultation Claims Limited, including work email, phone, and LinkedIn data when available.
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