• Advising Hive on AI + Behavioral Science, digital platforms, data architecture and engineering

• Advising Edgevanta as they build a short-term approach and long-term roadmap for AI forecasting as a component of their product

• Hired and lead a team of 30 analysts, data scientists, and leaders to improve operations with data and data science• Lead AI transformation across functions, e.g. an AI-driven demand forecast to lower out-of-stock and safety stock rates ($14MM+ annual profit opportunity)• Establish buy-in and collaborative partnerships across Sales, Supply Chain, Logistics, Finance, and HR; bringing technical and business expertise together to co-create with an action bias• Bring agile ways of working to Swire: leading transformation to scrum across technical teams and co-founding a big room planning process with the enterprise PMO

• Redesigned the consumer lending marketing stack to transition from relationship sales to a digitally-sourced leads pipeline, using AI and Salesforce.com• AI-driven marketing and sales pipeline delivered $26MM in incremental revenue in 2021• Co-created and supported a collaborative, cross-functional leadership team (business line, analytics, marketing, risk, and others) to navigate internal and external obstacles in a rapidly changing market

• Built and led agile analytics studios to drive value for U.S. Bank's consumer banking business lines, including Personalization, Consumer Lending (Home Mortgage, Home Equity, Auto), Loan Servicing

• Led a cross-functional team to deliver personal service across channels and products at key life moments ($2.2 million in investment, project team of 25+, advisory team of 50+), which drove a 50% increase in customer loyalty scores within 6 months of launch• Built in-market experiments to test financial, strategic, and customer impact of new service and marketing experiences in support of retail, wealth management, mortgage, multicultural marketing, and other business groups

• Led a team of analysts to support marketing efforts for Carnival Cruise Line, a $10B hospitality and travel industry leader• Designed and structured data-focused approaches to campaign planning, performance reporting, results analysis, and predictive modeling • Employed sales data and customer research to tell the story of Carnival's success to senior executives

• Coordinated project teams to design, research, and develop new consumer banking products• Validated business and financial cases for product development

• Developed predictive and analytical approaches to target and market to bank consumers• Transformed complex financial data to define challenges and suggest practical action• Consulted with project teams seeking to test and build effective strategies with demonstrable results

• Expert research and transformation of customer data to plan and execute marketing campaigns.