Peter Simon
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Peter Simon Email & Phone Number

Quality Assurance Specialist, Quality Assurance and Performance Monitoring at Amadeus
Location: Ronshausen, Hesse, Germany 5 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Quality Assurance Specialist, Quality Assurance and Performance Monitoring
Location
Ronshausen, Hesse, Germany
Company size

Who is Peter Simon? Overview

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Quick answer

Peter Simon is listed as Quality Assurance Specialist, Quality Assurance and Performance Monitoring at Amadeus, a company with 13818 employees, based in Ronshausen, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Peter Simon.

Peter Simon previously worked as Koordinator und Supervisor Customer Support at Amadeus and Trai­ner Customer Support at Amadeus. Peter Simon holds Ausbildereignungsprüfung from Industrie- Und Handelskammer.

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Email format at Amadeus

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Amadeus

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Profile bio

About Peter Simon

Peter Simon is a Quality Assurance Specialist, Quality Assurance and Performance Monitoring at Amadeus.

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Peter Simon's current company

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Amadeus
Amadeus
Quality Assurance Specialist, Quality Assurance and Performance Monitoring
madrid, madrid, spain
Website
Employees
13818
AeroLeads page
5 roles

Peter Simon work experience

A career timeline built from the work history available for this profile.

Quality Assurance Specialist, Quality Assurance And Performance Monitoring

Current

Bad Homburg Vor Der Höhe, Hessen, Deutschland

- Bewertung von Anrufen und anderen Kundenkontakten auf Grundlage von standadisierten Qualitätskriterien- Regelmäßige Erstellung von Qualitätsberichten und regelmäßiger Abgleich in Bereichsmeetings, mit den Support-Agenten und deren Managern- Koordinierung der Durchführung von Coaching Aktivitäten mit den Support Managern- Überwachung und Untersuchung der.

Jun 2023 - Present

Koordinator Und Supervisor Customer Support

Bad Homburg Vor Der Höhe, Hessen, Deutschland

- Sup­port­in­te­gra­tion- Op­ti­mie­rung und Au­to­ma­ti­on von Pro­zes­sen in Rah­men einer län­der­über­grei­fen­den Zu­sam­men­ar­beit- Er­stel­lung und Pfle­ge von Re­por­tings- Teil­pro­jekt­lei­tung und Pro­jekt­mit­ar­beit in na­ti­o­na­len und in­ter­na­tio­na­len Pro­jek­ten- Über­nah­me von Supervisortätigkeiten

Jan 2016 - Jun 2023

Trai­Ner Customer Support

Bad Homburg Vor Der Höhe, Hessen, Deutschland

- Sup­port­in­te­gra­tion von Pro­duk­ten in Be­reich Tech­nik- Op­ti­mie­rung und Au­to­ma­ti­sie­rung von Pro­zes­sen- Er­stel­lung und Pfle­ge des Be­reichs­re­por­tings- Teil­pro­jekt­lei­tung und Pro­jekt­mit­ar­beit in natioalen und in­ter­na­tio­na­len Pro­jek­ten- Über­nah­me von Supervisortätigkeiten

Dec 2000 - Dec 2015

Mul­Ti­Me­Dia Trai­Ner Customer Support

Bad Homburg Vor Der Höhe, Hessen, Deutschland

- Ko­or­di­na­ti­on, Wei­ter­ent­wick­lung und Pfle­ge der Sup­port­pro­zes­se- Vor­be­rei­tung und Durch­füh­rung von Mit­ar­bei­ter­schu­lun­gen so­wie Ein­ar­bei­tung neu­er An­ge­stell­ter- Durch­füh­rung ex­ter­ner Schu­lun­gen am Kun­den­help­desk oder bei ex­ter­nen Dienst­leis­tern- Diensthabender Trai­ner, zen­tra­ler An­sprech­part­ner für al­le.

Dec 1999 - Dec 2000

An­Wen­Dungs­Be­Ra­Ter Technical Support

Bad Homburg Vor Der Höhe, Hessen, Deutschland

- Ent­wick­lung und Um­set­zung von Kon­zep­ten in Trai­nings­pro­duk­te- Durch­füh­rung von Kur­sen, Se­mi­na­ren und Work­shops- Si­cher­stel­lung der ad­mi­nis­tra­ti­ven Rah­men­be­din­gun­gen für die Be­reit­stel­lung von Trai­nings­pro­duk­ten- Wei­te­re ad­mi­nis­tra­ti­ve Auf­ga­ben nach Pro­duk­ti­ons­ab­schluss wie Ef­fi­zi­enz­ana­ly­sen und.

Apr 1998 - Dec 1999
Team & coworkers

Colleagues at Amadeus

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3 education records

Peter Simon education

Ausbildereignungsprüfung

Industrie- Und Handelskammer

Datenverarbeitungskaufmann

Technoch Gmbh, Bebra

Ohne Abschluss, Elektrotechnik

Gesamthochschule Kassel
FAQ

Frequently asked questions about Peter Simon

Quick answers generated from the profile data available on this page.

What company does Peter Simon work for?

Peter Simon works for Amadeus.

What is Peter Simon's role at Amadeus?

Peter Simon is listed as Quality Assurance Specialist, Quality Assurance and Performance Monitoring at Amadeus.

Where is Peter Simon based?

Peter Simon is based in Ronshausen, Hesse, Germany while working with Amadeus.

What companies has Peter Simon worked for?

Peter Simon has worked for Amadeus.

Who are Peter Simon's colleagues at Amadeus?

Peter Simon's colleagues at Amadeus include Vamshi Pulluri, Rania Ben Kmicha, Shilpa Sorganvi, Erin Thvedt, and Begüm Kaya.

How can I contact Peter Simon?

You can use AeroLeads to view verified contact signals for Peter Simon at Amadeus, including work email, phone, and LinkedIn data when available.

What schools did Peter Simon attend?

Peter Simon holds Ausbildereignungsprüfung from Industrie- Und Handelskammer.

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