Managing Demand Forecasting data for Specialty Alloys Organization for over $1.8B in revenue.IBP SAP Change lead and Superuser for BTEData Analytics and reporting using Excel, Alteryx, TableauAnalyzing demand forecast and improving accuracy through forecast error tracking

Responsible for establishing the department’s initial footprint; manage overall operations of department vital to the logistical success of the organization’s strategic initiatives.► Lead team of supply chain professionals in ensuring division’s profitability, efficiency, special requests from key accounts, and operational benchmarks are met.► Collaborate with customer service, supply planners, and sources of supply to meet the logistic needs of clients and local division.► Serve as a primary inter company contact to ensure consistency in delivering supply solutions.► Coordinated with 130+ different sources of supply including vendors across 20 countries, ensuring communication methods were appropriate depending on supplier location and unique customs.Additional Assignment SAP DEPLOYMENT - SUPER USER (ICO) for Middle East Subject matter expert and core team member in the implementation of SAP. Driving Change Management and Training end users, cross functional team for Go-live Examples of my significant achievements in this role include:► Designing the initial processes and implemented controls to deploy operations for the newly created division.► Reducing the average supply lead-time by 30% by reviewing all processes, identifying roadblocks, and implementing process improvements at each step.► Creating processes and excel reporting templates that improved order visibility while interfacing SAP with Legacy systems.

Supervising Supply Chain, customer service, logistics and order management for Safety and Graphics and Industrial Business Groups. I was promoted to lead the organization’s customer service function that supported logistics. In this role, I managed all aspects of the department including employee training and development, process improvement, and executive client relations. I also:► Trained and developed staff to increase efficiency, ensure consistency, and provide exceptional customer service.► Managed sales and billing forecasts based on current trends; delivered forecasts to higher management.► Created the process to improve visibility to customers and enhance customer intimacy.► Streamlined system and logistics process to improve service levels and achieve OTIF.► Communicated with international clients and suppliers while designing processes that allowed for new operations and establishing order management, billing controls, and supply chain practices.Examples of my significant achievements in this role include:► Serving as a key member of a strategic working group that implemented processes and controls to convert a local warehouse into a regional distribution center.► Automating and improving the customer intimacy process to drive client engagement and satisfaction levels.► Earning recognition for extra efforts in the role in addition to winning “$100M Ascent Award” as part of the team that delivered major pipeline project in Chile.

I delivered exceptional support to clients by managing the order life cycle from initial order to delivery of the product. In this role, I coordinated with planning, sourcing, business, and sales, and logistics divisions to identify available materials and support worldwide shipping functions. I also implemented cost control measures that reduced overall shipments by 20% and improved freight-to-sales costs by 2% and worked with customers to improve order patterns to drive efficiencies.

Managed warehouse order processing and operations. Tapped into the core team for warehouse location move and inventory reconciliation. Created SOPs for future operations.