Consultant for City of Seattle Managing and developing enhancements to the permitting application system. Troubleshoot and maintain the district inspectors timesheet in MS Access Database, as well as create, develop, and maintain macros in Excel. Gather business requirements for project deliveries and maintain Service Level Agreements with vendors.

Gather user’s requirement for enhancements and document for business process and the working groups. Additionally, I troubleshoot issues within the permitting system of Hansen 7, by testing the permitting system and recreating the error. My primary duties entail mostly customer service because I need to be an effective communicator with non-technical as well as technical personnel, by making sure that my customers are always updated and knowledgeable of the status of their issues is a critical factor. I manage well over 600 plus HEAT tickets using the HEAT Call logging system for all of Street Use. Furthermore, I manage all emails resource accounts, assist with technical support in conference rooms, managing and assist with smart phones, providing support for laptops and Surface Pro's, and fleet management and coordination. Additionally, my duties include onboarding new employees, departing employees, STAF request, and Facilities request

Analyzing housing needs for international students and managed project coordination for over 800 international students and placement within a three month time-frame. Initialization of university accreditation by conducting a Self-Evaluation Report, by conducting internal analysis of the current operating procedures and making recommendation to the board of the university. Additionally, obtained approved from the department of veteran affair to provide training and education for service member and prior server member.

Supervised lower enlisted, while conducting operational tactics. Performed quality assurance and inspection on inventories to ensure inventory are mission capable. Executed inventory control of vehicle parts and conducted diagnostics of current faults and malfunctions of vehicles. Conducted perimeter evaluations of current situations and needs analysis for recommendations to NATO.

Ensure inventory and shipment of product would meet deadlines and analyzed production cycle time for each project by calculating final product time. Obtained and managed government contracts and total cost of goods sold by utilizing Excel if-analysis. Managed projects to ensure applicable time and deadlines were met.

Performed inventory control of all products and calculated inventory turnover ratio utilizing Excel spreadsheet. Managed extensive cash handling and generate graphical representation of weekly, monthly, and yearly performance. Performed sales forecast by utilizing historical data to assist in generating a weekly average. Managed scheduling of employees work schedule and deliveries of contracts.