Customisation Account Director
CurrentPrincipally; Managing multi discipline Aircraft Customization (specification) teams. An effective and confident communicator with extensive success of building and maintaining strong relationships of trust and respect with customers. This success achieved at all levels of Airline and Leasing Company organisations across many different cultures. Ability to motivate and efficiently manage multi-discipline teams ensuring excellent level of service for customers. Ability to think independently and make autonomous decisions on technical and commercial matters. Strong focus on understanding customer needs and exceeding their expectations. Good technical background knowledge of aircraft design.