Peter Soliman Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

Outsourced for Dell Technologies

Cairo, Egypt

Guide customers towards technical outcomes that will help them realize the fullvalue of their VMware solution investment. Build success plan that help customers achieve their business objectives.Sales.

Cairo, Egypt

• Holds accountability for the Quality of solutions provided to Customer.• Acts as the customers' primary point of contact and an escalation point.• Has awareness of service management profitability of customers.• Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange.• Work with the account team to sell Orange products and services.• Create and manage Service Improvement Plans.• Build database, inventories, customer operational guide, dashboards.• Share information and follow up on requests/incidents with concerned entities.

Cairo, Egypt

• Responsible for the end-to-end Service Transition process up to the first billing report• Order prioritization • Resource allocation • Delivery schedule set up • Issue/risk management • Proactive communication to client • Handle escalations

Cairo, Egypt

• Supported German Large Accounts (Kuehne Nagel – Bundesrepublik Deutschland)• Incident Management • Problem Management

Cairo, Egypt

• Presales for Automation devices.• Marketing for company products and built marketing plans.

Bachelor'S Degree, Telecommunications Engineering

High School American Diploma

Primary And Preparatory School