Inside Sales Manager
Current- Lead the Inside Sales team in Boise, Idaho to ensure that a high level of customer service is provided in order to meet and exceed customer expectations.- Guarantee that sales plans are executed effectively to hit and surpass sales targets.- Responsible for developing and maintaining strong relationships with existing and potential customers in the fluid power industry.- Provide quotes, manage purchase orders, and develop forecasts for a variety of hydraulic systems and components that are applied to mobile and industrial applications in the field.- Responsible for handling customer inquiries through email, over the phone, and in person.- Identify customer needs and provide solutions by offering product recommendations and cross-selling opportunities. - Collaborate with the field sales team to go over new business opportunities.- Utilize IBM AS/400 to maintain an accurate record of sales activity and customer interactions.