Peter Steele Email & Phone Number

Toronto, Ontario, Ca

• Review products and services for suitability, market requirements and competitive pricing• Market research for new product opportunities and competitive information• Create product cost models for existing and new products or features• Assist sales with technical solution designs and client requirements• Assist sales in providing clients with best possible solution and alternate options• Assist sales in closing opportunities• Interface with 3rd party vendors to be able to provide clients with full solutions

Burlington, Massachusetts, Us

• Oversee staff that develops, maintains, and troubleshoots various information technology and security systems in a Linux, UNIX, Windows, Networking, Firewall, Load Balancer, Oracle, WebLogic, Java server (32/64 bit) environment• Manage the team to analyze log files, create automated notification systems, configure security software/hardware, write and prepare security statistical reports and supporting documentation• Participate in the annual IT/ASP planning process and development of IT roadmap• Definition and implementation of security technology, infrastructure and procedures as it relates to the company compliance program• The domain expert in security and networking technologies• Manage 3rd party Security Risk Assessments• Ensure company compliance through the delivery of Security Risk Assessment testing• Based on findings and vulnerabilities, define and manage the security dashboard• Provide direction to the team on managing security and network devices, information security interfaces in complex computing systems, applications and network software/hardware• Evaluate internet-wide security threats in relation to local systems and provide recommendations on how to address threats• Participate in the evaluation of proposed systems and applications to determine information security or data integrity implications

• Consult with Senior Management, and internal teams to identify key product requirements, define project scope/plans and schedule and provide leadership on products and daily production issues. Facilitated issue resolution and prepared and presented timely status reports to senior team.• Collaborate with clients, third-party vendors, and internal teams to develop and launch product enchantments that maximize revenue opportunities.• Act as escalation point for change requests and client concerns and work closely with department team leads (Sales, Networking, Provisioning and Legal) to prioritize issues and coordinate troubleshooting efforts.• Conducts resource planning and budgeting, tracks costs to ensure adherence to budgetary limitations. • Manage configuration of new and existing products prior to national release; coordinating with Marketing on all collateral, sales promotions, multi-tired campaigns (print, direct mail, online, forms and sales follow-up) and internal sales tools.• Routinely works with Sales team (VP, Director and Direct Team level) before, during and after the sales process has been complete to aid team in achieving consistent sales numbers on a monthly basis. Helped develop long-term strategic plans and tactics for the team including product positioning and messaging. • Develop project plans to ensure milestones are met according to schedule. Track issues, client concerns and requirements, facilitate resolutions and provide clear direction on server level issues that arise in client accounts.• Focused on Managed services products such as Cloud Services, Security Services (RSA Secure Token authentication, UTM features like DLP/IPS/Anti-X/URL filtering, VPN (SSL/IPsec), PCI compliance, Web Access Filtering) and Managed Server Administration

Ottawa, On, Ca

• Actively involved in assessing clients needs, designing client solutions as well as managing client delivery and support. • Designed, implemented and supported new service offerings as dictated by the market and on-going client needs.• Responsible for maintaining, automating and delivering the current service offerings.

• Managed teams responsible for the daily operations of Magma’s multi-homed 2+ million dollar network infrastructure as well as their multi-million dollar 10,000 sq Data Center. • Set team goals, objectives and made sure these are met within acceptable timeframes. • Provided regular reports and maintained lines of communication with senior management regarding operational issues as well as communicated needed operational information to all other teams within the company. • Responsible for the Network Services department which were an integral part of creating and maintaining new service offerings within Magma’s managed services from design through to the implementation, on-going support and review. • Interacted directly with clients for set-up, installation and support of client data center collocation services, managed network services, managed security services, network design implementation and support.

• Responsible for the daily operations of a distributed growing WAN (Client support, network monitoring and usage reporting, internal network and desktop support, third party contracting, network installs and support as well as budgeting and cost reporting) • Negotiated contracts with third party suppliers of equipment and services for North America.• Aided in marketing and refining the product by defining the product requirements based on user and field feedback.

• Built, managed and monitored the entire distributed WAN network of hotels, which offered Coventus’ high-speed Internet access. • Evaluated and tested new technologies, which could be technically and economically appropriate for the project. (Wireless, G-lite, etherloop, Ethernet, xDSL and cable)

Ottawa, On, Ca

• Responsible for the day-to-day operations of the Canada wide network at Correctional Services Canada (enterprise scale with 20,000 nodes and built using Cisco routers and Bay network switches)• Managed, monitored and supported network using HPOpenview, CAUnicenter, Concord network health, Network General sniffer, Microsoft Network monitor and the Fluke Lan meter. • Implemented and supported the corporate network monitoring system, the HPOenview network monitoring system and a newly built Data Center.

Ca

• Responsible for the Kanata Campus Lan, consisting of Cisco 7000 series routers (backbone) and ACC routers (edge device packet filters) as well as the entire Canada wide network. • Configured maintained and supported Newbridge and UB network switches, Xyplex terminal servers, ACC routers with packet filters and Newbridge ATM equipment.

Ottawa, Ontario, Ca

• Installed and supported Cisco routers/switches, Dial-in token authentication, ISDN, Pix firewall, Netscape proxy servers, packet filters, DNS, DHCP, WINS, sendmail, network address translation systems and Cabletron switches. • Supported network (of a large Lan with a Canada wide WAN) with HPOpenview, Spectrum element manager, Sun net manager, Fluke Lan meter and the microtest cable scanner. • Numerous network projects included:• Wiring of the head office buildings• Design and implementation of departmental DHCP and WINS• Integration of Statistic Canada’s network with the shared government network• Design and upgrade of the dial in network to a Cisco 5200 PRI token authentication system Design configuration and installation of the ISDN work at home pilot project