Exodus Travels is a UK leader in the adventure travel industry. This role focuses on the post sales customer experience and operational process of trip coordination. A high level of responsibility for the trips, the customer experience and the coordination between departments was gained in a very short time after taking up this position.A customer facing role; resolving queries, taking money for final balances and selling holiday insurance policies. Information management is highly… Show more Exodus Travels is a UK leader in the adventure travel industry. This role focuses on the post sales customer experience and operational process of trip coordination. A high level of responsibility for the trips, the customer experience and the coordination between departments was gained in a very short time after taking up this position.A customer facing role; resolving queries, taking money for final balances and selling holiday insurance policies. Information management is highly used in this position, providing customer information to travel operators, coordinating transfers and flights and having an overall view of each particular trip.A high level of knowledge is needed of the various aspects of a holiday and the area where clients will be visiting as the Operations Executive is the main contact for; customers, hotels and local operators.Cancellations are performed for customers at every level of the booking stage and coordination is required between a number of different departments and outside operators. Show less

My position at Clearwater Wealth Management has been the management and main research facility of the marketing department, within the largest and most successful practice in the St James’s Place Partnership. My main roles have included:Highly focused and bespoke research on high net worth individuals within the City of London and the surrounding area, which can be used for a targeted marketing approach.Management of a Marketing team to deliver on our marketing approach based on the… Show more My position at Clearwater Wealth Management has been the management and main research facility of the marketing department, within the largest and most successful practice in the St James’s Place Partnership. My main roles have included:Highly focused and bespoke research on high net worth individuals within the City of London and the surrounding area, which can be used for a targeted marketing approach.Management of a Marketing team to deliver on our marketing approach based on the research conducted by myself.Management of the marketing databases, including setup and system creation within weeks of my appointment.Project management of daily business running including analysis of workloads and schedules within the organisation. Bespoke market research on a consultancy basis to other organisations and self employed individuals, in a client facing role. Management of a project to setup an external business, designed to outsource part of our marketing. Show less

This role at Mouchel was a part-time summer placement position, which I began days after finishing University. Within this role I worked both within a team and individually to deliver projects and reports to a deadline and on budget, including:Recreational valuation study – Including a questionnaire survey, organizing a team of interviewers, working within a deadline. - Peacehaven cliffs for Lewes District Council. Production of first stage desk-based EIA – Producing first stage EIA… Show more This role at Mouchel was a part-time summer placement position, which I began days after finishing University. Within this role I worked both within a team and individually to deliver projects and reports to a deadline and on budget, including:Recreational valuation study – Including a questionnaire survey, organizing a team of interviewers, working within a deadline. - Peacehaven cliffs for Lewes District Council. Production of first stage desk-based EIA – Producing first stage EIA reports for a variety of projects in numerous locations, including use of GIS mapping software. On site construction support – Including reptile fencing inspection, ecological support – Hambledon and Wormley first time sewage, Bray pipeline and Beenhams to Buckhurst trunk main.Environmental statement proof reading – Algabas development project, Kazakhstan. Experience liaising and working with clients and contractors, on a variety of levels, within the professional environment. Show less