As Director, I am accountable for ensuring that the entire organisation runs efficiently while the needs of our clients are managed effectively.Key Focus Areas:• Make decisions for operational activities and set strategic goals• Plan and monitor the day-to-day running of business to ensure smooth progress• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements• Manage procurement processes and coordinate resources allocation• Oversee customer support processes and organise them to enhance customer satisfaction• Review financial information and adjust operational budgets to promote profitability• Revise and formulate policies and promote their implementation• Manage relationships/agreements with external partners/vendors• Evaluate overall performance by gathering, analysing and interpreting data and metrics• Ensure that the company runs with legality and conformity to established regulations

Nixil Program Office and Project Bid Manager: Implement Projects and Programs Sole Custodian of the Nixil Project MethodologyManage all client projects and project resources Oversee, coordinate and compile all bids to customers - RFI’s & RFP’s Client interface for all projects

Contracted to Macquarie bank fulfilling the role of Vendor Project Manager and Client Relationship Manager on their SAP core banking implementation for the Axxiome Australia resources allocated to the project. At the height of the project I had 19 resources reporting to me.Key Duties:- Manage operating expenses within approved budgets- Manage the execution of projects/programs in accordance with agreed project methodologies (Agile and Waterfall)- Identify and effectively manage project interdependencies - Project Administration- Manage and maintain stakeholder expectation though appropriate project governance- Develop and maintain effective, constructive relationships with key stakeholders, displaying a positive, can-do approach- Guide stakeholders to obtain buy-in, commitment and adherence to the applied project methodology and processes- Establish a performance measurement plan for direct reports - obtain and provide regular performance feedback- Assess and identify relevant employee skill gaps and areas for future training and development with each staff member and include in performance plan- Guide and assist staff where learning needs do occur and provide relevant exposure to grow- Ensure optimal utilization of all staff and effectively manage under or over utilization- Continuously identify opportunities for process improvement and implement changes to better support the business- Manages day-to-day operational aspects of the project and scope- Enforces project standards- Minimizes risk on project- Project Accounting- Track and report team hours and expenses on a weekly basis- Manage project budget- Ensure timely and accurate invoicing, and monitors receivables for project- Follows up with clients, when necessary, regarding unpaid invoices- Analysed project profitability

Fulfilling the role of SAP Program Manager on the Standard Bank CBT business release 6 programProgram Managing the design, development and implementation of the SAP Core Banking Platform within Standard Bank (PBBSA) across their entire value chain namely: Product and Pricing Account Originations Credit  Payments Technical Enablement Account Maintenance and Servicing ReportingI was accountable for 5 areas namely Product and Pricing, Technical Enablement, Payments, Account Maintenance and Servicing and Reporting.Key Duties:• Managing and overseeing the delivery of the 5 projects relating to their SAP systems across the full project life cycle both functionally and technically• Working with clients to determine project definitions and business requirements• In charge of the contractual and administrative aspects of the SAP project• Providing leadership and guidance to the project teams in the SAP environments• Setting up and running the appropriate project governance

Implementing an effective and efficient portfolio management discipline that is aligned to portfolio management processes and a balanced strategic portfolio of programs and projects in line with the strategic business goals of the various divisions within the Group Group Portfolio ManagerResponsible and accountable for 3 of the 4 Divisional area of the JG Group namely Furniture Retail, Cash Retail and Corporate. It comprised of 2 Programs and 8 projects with a combined implementation budget more than R1.2 billion. Key Duties:- Manage the projects within allocated budget- Identify structure and manage the project deliverables- Integrate and manage the deliverables of all the project resources allocated to the projects- Manage the execution of projects in accordance with agreed project methodology- Identify and effectively manage project interdependencies - Fully understand business processes and requirements- Identify required process/system changes- Project planning and prioritization- Manage and maintain stakeholder expectation though appropriate project governance- Guide stakeholders to obtain buy-in- Establish a performance measurement plan for direct reports and obtain and provide regular performance feedback- Ensure optimal utilization of all staff, effectively manages under or over utilization- Analyse and document business requirements - Formal documentation of the detailed business processes- Perform process and application/system gap analysis- Setting up meetings; running meetings; writing and distributing meeting minutes- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements- Manages day-to-day operational aspects of a project and scope- Review deliverables prepared by team before passing to client - Enforces project standards- Undertake engagement reviews and quality assurance procedures- Minimizes risk on project

- Closely collaborate with the users in order to fully understand business processes and requirements, or to identify required process/system changes-Project planning and prioritization-Manage and maintain stakeholder expectation though appropriate project governance-Develop and maintain effective, constructive relationships with key stakeholders, displaying a positive, can-do approach-Guide stakeholders to obtain buy-in, commitment and adherence to the applied project methodology and processes-Establish a performance measurement plan for direct reports-Ensure regular performance feedback-Assess and identify relevant skill gaps and areas for further development actions and future training and development with each staff member and include in performance plan-Guide and assist staff where learning needs do occur and provide relevant exposure in order to grow-Sharing/transferring knowledge to colleagues, providing assistance in area of expertise, contribution to high performance department-Ensure optimal utilization of all staff,-Continuously identify opportunities for process improvement and implement changes in order to better support the business-Analyse and document business requirements -Perform process and application/system gap analysis-Creates and executes all project work plans -Identify resources needed and assigns individual responsibilities-Manages day-to-day operational aspects of a project and scope-Review deliverables prepared by team before passing to client -Apply the project methodology and enforces project standards-Undertake engagement reviews and quality assurance procedures-Minimizes risk on project

Positions held within Absa 1991 to 2004• Relationship Manager: Personal Financial Services • Relationship Manager: Retail, Bramley Branch• Quality Risk Manager: Bramley Branch• 2IC and Acting Operations Manager: Bramley Branch• Investigating Officer: Provincial • Credit Advisor: Johannesburg Branch• Sub Branch Manager: Eagle Star Branch• Enquiries Manager: Johannesburg Branch• Outlet Liaison Officer & 2IC to Service Support Manager• ATM Custodian and Line Controller• 2IC to Banking Hall Manager• Corporate and Forex Teller• Retail Teller• Processing Clerk

• Credit Advisor: Johannesburg Branch• Sub Branch Manager: Eagle Star Branch• Enquiries Manager: Johannesburg Branch• Outlet Liaison Officer & 2IC to Service Support Manager• ATM Custodian and Line Controller• 2IC to Banking Hall Manager• Corporate and Forex Teller• Retail Teller• Processing Clerk