Peter Tang Email & Phone Number

Fremont, California

San Jose, Ca

• Closely collaborate with the owner to generate marketing plans • Maximize sales by performing weekly updates on social media account- Instagram• Carefully analyze competitors in the same industry to strategize increase of sales

Milpitas, Ca

• Successfully process customer requests and orders in a timely matter• Effectively planned and executed a shipping process to increase volume of shipments • Organize and maintain a clean working environment by keeping shelves, pallet area and working stations properly intact• Contribute to the team by providing exceptional communication skills

Sunnyvale, Ca

• Maintained great relationships with members that increased customer retention• Worked closely with Service Manager and Store manager to help implement any new marketing for new promotions• Provided newly interested members with detailed information regarding sales and promotions that resulted to at least 10 new memberships each month• Resolved any membership and payment issues by troubleshooting previous invoices • Facilitated and informed members around the facility and demonstrated proper use of equipment’s• Effectively managed multiple phone lines while providing remarkable assistance over the phone• Secured sale funds by managing POS box and performing audit prior to closing the facility• Presented onboarding process to new hires while effectively training to fulfill the position

Sunnyvale, Ca

• Contributed to the increase of sales by providing great customer service and by suggesting different products• Enhanced customer loyalty by effectively engaging with customers in a sincere manner• Operated multiple phone lines and transferred phone calls to the correct department• Oversaw productivity and responded to escalated issues when the manager was unavailable

Bachelor Of Arts (B.A.), Business/Corporate Communications

Associate Of Arts (A.A.), Liberal Arts

At De Anza College I was working my way to transferring to a 4 year college majoring in Communication. - Speech Communication Certification.

High School Diploma, General Education.

Activities and Societies: Octagon (Community Service) Club